Lexmark 35S0300 Solving home screen applications problems, Embedded Web Server does not open

Troubleshooting 236

Solving home screen applications problems

This troubleshooting step applies only to touch‑screen printer models.

An application error has occurred

Action	Yes	No
Step 1	Go to step 2.	Contact customer
Check the system log for relevant details.		support.

aOpen a Web browser, and then type the printer IP address in the address field.

If you do not know the IP address of the printer, then you can:

•View the IP address on the printer home screen.

•Print a network setup page or the menu settings pages, and then locate the IP address in the TCP/IP section.

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

bClick Settings > Apps > Apps Management > System tab > Log.

cFrom the Filter menu, select an application status.

dFrom the Application menu, select an application, and then click Submit.

Does an error message appear in the log?

Step 2	The problem is solved. Contact customer
Resolve the error.	support.
Is the application working now?

Embedded Web Server does not open

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aTurn on the printer.

bOpen a Web browser, and then type the printer IP address.

cPress Enter.

Does the Embedded Web Server open?