Manuals / Lexmark / Computer Equipment / Printer

Lexmark MS510, 35ST301, 35S0450 Using this guide, Finding information about the printer, Overview

Models: 35S0400 35S0300 35S0450 MS610DN MS610 MS510DN 35ST300 35ST301 MS510

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Overview

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Overview

Using this guide

This User’s Guide provides general and specific information on using the printer models that are listed on the cover page.

The following chapters contain information applicable to all printer models:

•Selecting a location for the printer

•Additional printer setup

•Paper and specialty media guide

•Understanding printer menus

•Saving money and the environment

•Maintaining the printer

•Clearing jams

•Troubleshooting

To find instructions for your printer:

•Use the table of contents.

•Use the Search function or the Find toolbar of your application to search for page content.

Finding information about the printer

	What are you looking for?		Find it here

	Initial setup instructions:		Setup documentation—The setup documentation came
	•	Connecting the printer	with the printer and is also available at
	• Installing the printer software		http://support.lexmark.com.
	• Installing the printer software

	Additional setup and instructions for using the printer:		User's Guide and Quick Reference Guide—The guides may
	• Selecting and storing paper and specialty media		be available on the Software and Documentation CD.
	•	Loading paper	For more information, visit
	•	Loading paper	http://support.lexmark.com.
	•	Configuring printer settings	http://support.lexmark.com.
	•	Configuring printer settings
	• Viewing and printing documents and photos
	• Setting up and using the printer software
	• Configuring the printer on a network
	• Caring for and maintaining the printer
	• Troubleshooting and solving problems

	Instructions for:		Networking Guide—Open the Software and
	• Connecting the printer to an Ethernet network		Documentation CD, and then navigate to:
	• Troubleshooting printer connection problems		Documentation > User’s Guide and other publications >
	• Troubleshooting printer connection problems		Networking Guide
			Networking Guide

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Lexmark MS510 Using this guide, Finding information about the printer, Overview, What are you looking for? Find it here

Contents

MS510 and MS610 Series May Contents Using MS610de Paper and specialty media guide 114 Understanding the printer menus 122 Troubleshooting 193 Saving money and the environment 170Maintaining the printer 172 Clearing jams 181 Safety information Safety information Safety information Using this guide Finding information about the printerOverview What are you looking for? Find it here Other countries and regions -See the printed Selecting a location for the printer Selecting a location for the printer Selecting a location for the printer Installing internal options Accessing the controller boardInstalling an optional card Available internal optionsPage Installing a memory card Page Installing an Internal Solutions Port Long ISP cable Page Page Page Page Page Installing a printer hard disk Page Removing a printer hard disk Installing hardware options Installing optional traysPage Setting up the printer software Installing the printer software For Macintosh users Updating available options in the printer driverFor Windows users Networking Preparing to set up the printer on an Ethernet networkInstalling the printer on an Ethernet network For Macintosh users Select Ethernet connection, and then click Continue Preparing to set up the printer on a wireless network Additional printer setup Click + Connecting the printer using the Wireless Setup Wizard Settings Network/Ports Active NIC AutoSelect a wireless connection setup Follow the instructions on the printer display Using the Push Button Configuration Method Page Printer configurations Using MS510dn and MS610dnLearning about the printer MS510dn printer model Using the printer control panel MS610dn printer model Indicator light Printer status Sleep button light Printer status Attaching cables Memory card connector Option card connector Setting the paper size and type Configuring Universal paper settingsUsing the standard bin and paper stop Settings Paper Menu Paper Size/Type Loading trays Pull out the tray completely LTR Page Lglltr E A4 XEC Loading the multipurpose feeder Page Page Page Linking and unlinking trays Click Settings Paper MenuLinking and unlinking trays Creating a custom name for a paper type Assigning a custom paper type Adjusting toner darkness PrintingPrinting a document Printing a document Click Settings Print Settings Quality Menu Toner Darkness Settings Print Settings Quality Menu Toner DarknessPrinting from a flash drive or mobile device Printing from a flash drive Supported flash drives and file types Flash drive File type Printing confidential and other held jobs Printing from a mobile deviceStoring print jobs in the printer Security Confidential Print Settings Reports Print Fonts Printing information pagesPrinting confidential and other held jobs Printing a font sample list Canceling a print job Canceling a print job from the printer control panelCanceling a print job from the computer Settings Reports Print Directory Finding advanced networking and administrator information Click Settings Print Settings Supply NotificationsManaging the printer Checking the virtual display Modifying confidential print settings Copying printer settings to other printersClick Settings tab Security Confidential Print Setup Click the Copy Printer Settings Click Printer Settings Click Copy Printer SettingsClick Settings Security Panel PIN Protect Settings Reports Menu Settings Printing a network setup Using Eco‑modeChecking the status of parts and supplies Saving energy Adjusting Sleep mode Settings Settings General Settings Quiet ModeSelect a setting you want Reducing printer noise Using Hibernate mode Settings General Settings TimeoutsSettings Settings General Settings Timeouts Sleep Mode Click Settings General Settings Sleep Button Settings Click Settings General Settings Timeouts Setting Hibernate TimeoutSettings Settings General Settings Restoring factory default settings Using Schedule Power ModesAdjusting the brightness of the printer display Click Settings General Settings Schedule Power Modes Using the security lock feature Securing the printerStatement of Volatility Type of memory Description Back Exit Config Menu Erasing volatile memoryErasing non‑volatile memory Finding printer security information Basic and configured models Using MS610de Indicator light Display View the printer status and messages Understanding the home screen Touch Using the touch-screen buttons FeaturesFeature Description This may also appear on the home screen Return to the home screen Use Accessing the controller board Using MS610de Setting up and using the home screen applications Open the command windowFinding the IP address of the computer From the Apple menu, navigate to System Preferences Network Accessing the Embedded Web Server Click Settings General Settings Home screen customizationFinding the IP address of the printer Customizing the home screen Using Background and Idle Screen Setting up Forms and FavoritesActivating the home screen applications Finding information about the home screen applications Understanding Eco‑Settings Setting up Remote Operator PanelExporting and importing a configuration Select the width or height, and then touch Using the standard bin and paper stop LTR Lgltr L A4 Exec B5 Page Lglltr E A4 XEC Loading the multipurpose feeder Page Page Linking and unlinking trays From the home screen, navigate to Paper Menu Custom Names Printing forms Paper Menu Custom Types Adjust the setting, and then click Submit Adjust the setting, and then touch Printing from a flash drive or mobile device Supported flash drives and file types From the printer memory when all copies are printed Reports Print Fonts Touch PCL Fonts or PostScript Fonts Reports Print Directory Setting up serial printing Click Continue Finish Windows For Macintosh users Finding advanced networking and administrator information Using MS610de 102 Click Settings Security Confidential Print Setup Using MS610de 103 Type the IP addresses of the source and target printers Using MS610de 104 Reports Network SetupClick Settings General Settings Eco‑Mode select a setting From the home screen, touch Status/Supplies View Supplies Using MS610de 105 Click Settings General Settings Quiet Mode select a setting Using MS610de 106 Settings General Settings Timeouts Sleep Mode Settings General Settings Timeouts Hibernate Timeout Settings General Settings Screen Brightness Adjusting the brightness of the displayUsing MS610de 108 Using MS610de 109 Settings General Settings Factory Defaults Restore Now Using MS610de 110 Disposing of a printer hard disk Using MS610de 111 Touch Wipe All SettingsTouch Back Exit Config Menu Erasing printer hard disk memory Configuring printer hard disk encryption Using MS610de 112Click Settings Security Disk Encryption Touch Disk Encryption Enable Using MS610de 113 Using specialty media Tips on using card stockTips on using envelopes Paper and specialty media guide 114 Tips on using transparencies Paper characteristics Paper guidelines Fiber content Unacceptable paperSelecting paper Selecting preprinted forms and letterhead Using recycled paper and other office papers Storing paper Paper and specialty media guide 119 Supported paper sizes, types, and weightsSupported paper sizes Supported paper types and weights Paper and specialty media guide 120 Paper and specialty media guide 121 Menus list Understanding the printer menus 122 Default Source menu Paper menuPaper Size/Type menu Understanding the printer menus 123 Multipurpose Feeder Type Understanding the printer menus 124Multipurpose Feeder Size Understanding the printer menus 125 Manual Paper SizeManual Paper Type Manual Envelope Size Configure MP menu Substitute Size menuPaper Texture menu Understanding the printer menus 126 Understanding the printer menus 127 Paper Weight menu Understanding the printer menus 128 Paper Loading menu Understanding the printer menus 129 Understanding the printer menus 130 Custom Types menuCustom Names menu Universal Setup menu Reports menuReports menu Understanding the printer menus 131 Network/Ports menu Active NIC menuStandard Network or Network x menus Understanding the printer menus 132 Understanding the printer menus 133 To access the menu, navigate to any of the following To access the menu, navigate to either of the followingNetwork Card menu Understanding the printer menus 134 Use Set Hostname Set the host name TCP/IP menuUnderstanding the printer menus 135 IPv6 menu Understanding the printer menus 136 Understanding the printer menus 137 Wireless menuAppleTalk menu Standard USB menu Understanding the printer menus 138Activate View Name Parallel x menu Understanding the printer menus 139 Understanding the printer menus 140 Parallel Buffer Parallel Mode Understanding the printer menus 141Advanced Status Protocol Smtp Setup menu Understanding the printer menus 142 Miscellaneous Security Settings menu Security menuConfidential Print menu Understanding the printer menus 143 Security Audit Log menu Understanding the printer menus 144 Understanding the printer menus 145 Erase Temporary Data Files menuSet Date and Time menu Enable NTP Understanding the printer menus 146Time Zone Automatically observe DST Settings menu General SettingsGeneral Settings menu Understanding the printer menus 147 Quiet Mode Run Initial setupUnderstanding the printer menus 148 Eco-Mode Paper Sizes Understanding the printer menus 149Keyboard Understanding the printer menus 150 Displayed Information Understanding the printer menus 151 Home screen customizationDate Format Time Format Understanding the printer menus 152 Understanding the printer menus 153 Print Recovery Hibernate Timeout on ConnectionUnderstanding the printer menus 154 Press Sleep Button Understanding the printer menus 155 Flash DriveFlash Drive menu Understanding the printer menus 156 Understanding the printer menus 157 Print SettingsSetup menu Understanding the printer menus 158 Print AreaDownload Target Resource Save Separator Source Finishing menuUnderstanding the printer menus 159 Print Resolution Quality menuUnderstanding the printer menus 160 Pixel Boost Job Accounting menu Understanding the printer menus 161 Utilities menu Understanding the printer menus 162 XPS menu Understanding the printer menus 163 Understanding the printer menus 164 PostScript menuPCL Emul menu Understanding the printer menus 165 Symbol SetPCL Emulation Settings Understanding the printer menus 166 Tray Renumber Html menu Understanding the printer menus 167Font Size Scale Understanding the printer menus 168 Help menuImage menu Understanding the printer menus 169 Using recycled paper Saving paper and tonerRecycling Conserving supplies Recycling Lexmark products Recycling Lexmark packagingReturning Lexmark cartridges for reuse or recycling Saving money and the environment 171 Cleaning the printer Cleaning the printerUsing genuine Lexmark parts and supplies Ordering parts and supplies Ordering toner cartridges Maintaining the printer 173Return Program cartridge For the United States and Canada Maintaining the printer 174 Ordering a maintenance kitOrdering an imaging unit Estimated number of remaining pages Storing suppliesReplacing supplies Replacing the toner cartridgePage Replacing the imaging unit Maintaining the printer 177Page Moving the printer Before moving the printer Maintaining the printer 180 Moving the printer to another locationShipping the printer Avoiding jams Load paper properlyClearing jams 181 Make sure paper lies flat in the tray Understanding jam messages and locations Use recommended paper Area Printer control panel message What to do ‑page jam, open front door y.xx Clearing jams 184Page Models, select Next Clear the jam, press OK ‑page jam, open rear door y.xx Clearing jams 187 ‑page jam, clear standard bin y.xx ‑page jam, remove tray 1 to clear duplex y.xx Clearing jams 189 ‑page jam, open tray x y.xx ‑page jam, clear manual feeder y.xx Models, select Next Clear the jam, press OK Understanding the printer messages Configuration change, some held jobs were not restored Change paper source to custom string load paper orientationChange paper source to paper size load orientation Close front door Error reading USB drive. Remove USB Error reading USB hub. Remove hubDefective flash detected Imaging unit low 84.xy Insufficient memory to support Resource Save feature Incorrect paper size, open paper sourceInsert Tray Insufficient memory to collate job Insufficient memory, some held jobs will not be restored Load paper source with custom string paper orientationLoad paper source with custom type name paper orientation Load paper source with paper size paper orientation Troubleshooting 198 Load manual feeder with custom type name paper orientationLoad manual feeder with custom string paper orientation Load manual feeder with paper size paper orientation Maintenance kit low 80.xy Maintenance kit nearly low 80.xyMaintenance kit very low, x estimated pages remain 80.xy Troubleshooting 199 Network x software error Troubleshooting 200Non‑Lexmark supply type, see User’s Guide 33.xy Not enough free space in flash memory for resources Reinstall missing or unresponsive cartridge 31.xy Reinstall missing or unresponsive imaging unit 31.xyPrinter had to restart. Last job may be incomplete Remove paper from standard output bin Troubleshooting 202 Replace imaging unit, 0 estimated pages remain 84.xyReplace unsupported imaging unit 32.xy Region number Serial option x error Smtp server not set up. Contact system administratorStandard network software error Standard parallel port disabled Too many flash options installed Weblink server not set up. Contact system administratorToo many trays attached Unformatted flash detected Solving printer problems Basic printer problemsTroubleshooting 205 Printer is not responding Troubleshooting 206 Option problems Troubleshooting 207Printer display is blank Cannot detect internal option Tray problems Troubleshooting 208Action Yes Step Problem is solved Go to step Step Problem is solved. Go to step USB/parallel interface card does not operate correctly Internal Solutions Port does not operate correctlyTroubleshooting 209 Paper frequently jams Paper feed problemsTroubleshooting 210 Solving print problems Printing problemsTroubleshooting 211 Paper jam message remains after jam is cleared Print jobs do not print Error message about reading the flash drive appearsTroubleshooting 212 Troubleshooting 213 Troubleshooting 214 Confidential and other held jobs do not printFor Windows users For Macintosh users Troubleshooting 215 Settings General Settings Print Recovery Page Protect OffPrint job takes longer than expected Job prints from the wrong tray or on the wrong paper Incorrect characters print Tray linking does not work Troubleshooting 217 Settings General Settings Timeouts Print TimeoutLarge jobs do not collate Unexpected page breaks occur Print quality problems Troubleshooting 218Characters have jagged or uneven edges Clipped pages or images Action Yes Step Go to step Problem is solved Shadow images appear on prints Troubleshooting 220 Gray background on prints Troubleshooting 221 Incorrect margins on prints Troubleshooting 222 Paper curl Troubleshooting 223 Print irregularities Print is too dark Troubleshooting 224Repeating defects appear on prints Troubleshooting 225 Troubleshooting 226 Print is too light Troubleshooting 227 Printer is printing blank pages Troubleshooting 228 Skewed print Transparency print quality is poor Troubleshooting 229Printer is printing solid black pages Troubleshooting 230 Streaked horizontal lines appear on prints Troubleshooting 231 Streaked vertical lines appear on prints Troubleshooting 232 Horizontal voids appear on prints Troubleshooting 233 Vertical voids appear on prints Troubleshooting 234 Toner specks appear on printsToner fog or background shading appears on prints Toner rubs off Troubleshooting 235 Uneven print density Solving home screen applications problems An application error has occurredTroubleshooting 236 Click Settings Apps Apps Management System tab Log Troubleshooting 237 Troubleshooting 238 Contacting customer supportTech Library Mail Product information Edition notice239 May Trademarks 240 241 Modular component noticeLicensing notices Noise emission levels Product disposalTaiwan waste dry cell batteries recycle logo notice 242 Temperature information Static sensitivity noticeLaser notice 243 Power consumption Mode Description Power consumption WattsLaser advisory label 244 Sleep Mode 245 Regulatory notices for wireless products Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformity Industry Canada Canada 247 248 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 249 Português Limited warranty 250 Extent of limited warranty 251 Patent acknowledgment 252 Symbols 250‑sheet tray installing 26 550‑sheet tray installingNumerics Index 253Page Page Page Page Page