Lexmark MS610, 35ST301, 35S0450 Streaked horizontal lines appear on prints, Troubleshooting 230

Troubleshooting 230

Streaked horizontal lines appear on prints

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ABCDE

ABCDE

Action	Yes	No
Step 1	Go to step 2.	The problem is solved.

aDepending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog.

bResend the print job.

Do streaked horizontal lines appear on prints?
Step 2	Go to step 3.	Change the paper type
From the printer control panel, set the paper type and weight in the Paper		and weight to match
menu to match the paper loaded in the tray.		the paper loaded in the
		tray.
Do the paper type and weight match the type and weight of the paper in
the tray?
Step 3	Go to step 4.	The problem is solved.
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.

Do streaked horizontal lines appear on prints?

Step 4 Go to step 5. The problem is solved.

aReinstall the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

2Install the imaging unit, and then the cartridge.

bResend the print job.

Do streaked horizontal lines appear on prints?
Step 5	Contact customer	The problem is solved.
Replace the imaging unit, and then resend the print job.	support.
Do streaked horizontal lines appear on prints?