Troubleshooting

 

218

 

 

 

Action

Yes

No

Step 2

The problem is solved.

Contact customer

a Check the original file for manual page breaks.

 

support.

b Resend the print job.

 

 

Did the file print correctly?

 

 

 

 

 

Print quality problems

Characters have jagged or uneven edges

Action

 

Yes

No

 

 

 

 

Step 1

 

Go to step 2.

Select a font that is

a Print a font sample list to check if the fonts you are using are supported

 

supported by the

by the printer.

 

printer.

1

From the printer control panel, navigate to:

 

 

 

Menus > Reports > Print Fonts

 

 

2

Select PCL Fonts or PostScript Fonts.

 

 

bResend the print job.

Are you using fonts that are supported by the printer?

 

Step 2

The problem is solved. Contact customer

Check if the fonts installed on the computer are supported by the printer.

support.

Are the fonts installed on the computer supported by the printer?

 

Clipped pages or images

ABCDE ABCDE ABCDE

Leading edge

Trailing edge

Page 218
Image 218
Lexmark 35S0300, 35ST301, 35S0450 Print quality problems, Characters have jagged or uneven edges, Clipped pages or images