May
MS510 and MS610 Series
Contents
Using MS610de
Understanding the printer menus 122
Paper and specialty media guide 114
Saving money and the environment 170
Troubleshooting 193
Maintaining the printer 172
Clearing jams 181
Safety information
Safety information
Safety information
Finding information about the printer
Using this guide
Overview
What are you looking for? Find it here
Other countries and regions -See the printed
Selecting a location for the printer
Selecting a location for the printer
Selecting a location for the printer
Accessing the controller board
Installing internal options
Installing an optional card
Available internal options
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Installing a memory card
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Installing an Internal Solutions Port
Long ISP cable
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Installing a printer hard disk
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Removing a printer hard disk
Installing optional trays
Installing hardware options
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Installing the printer software
Setting up the printer software
Updating available options in the printer driver
For Windows users
For Macintosh users
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Networking
Select Ethernet connection, and then click Continue
For Macintosh users
Additional printer setup Click +
Preparing to set up the printer on a wireless network
Settings Network/Ports Active NIC Auto
Connecting the printer using the Wireless Setup Wizard
Select a wireless connection setup
Follow the instructions on the printer display
Using the Push Button Configuration Method
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Using MS510dn and MS610dn
Printer configurations
Learning about the printer
MS510dn printer model
MS610dn printer model
Using the printer control panel
Sleep button light Printer status
Indicator light Printer status
Attaching cables
Option card connector
Memory card connector
Configuring Universal paper settings
Setting the paper size and type
Using the standard bin and paper stop
Settings Paper Menu Paper Size/Type
Pull out the tray completely
Loading trays
LTR
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Lglltr E A4 XEC
Loading the multipurpose feeder
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Click Settings Paper Menu
Linking and unlinking trays
Linking and unlinking trays
Assigning a custom paper type
Creating a custom name for a paper type
Printing
Adjusting toner darkness
Printing a document
Printing a document
Settings Print Settings Quality Menu Toner Darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive or mobile device
Printing from a flash drive
Flash drive File type
Supported flash drives and file types
Printing from a mobile device
Printing confidential and other held jobs
Storing print jobs in the printer
Security Confidential Print
Printing information pages
Settings Reports Print Fonts
Printing confidential and other held jobs
Printing a font sample list
Canceling a print job from the printer control panel
Canceling a print job
Canceling a print job from the computer
Settings Reports Print Directory
Click Settings Print Settings Supply Notifications
Finding advanced networking and administrator information
Managing the printer
Checking the virtual display
Copying printer settings to other printers
Modifying confidential print settings
Click Settings tab Security Confidential Print Setup
Click the Copy Printer Settings
Click Copy Printer Settings
Click Printer Settings
Click Settings Security Panel PIN Protect
Settings Reports Menu Settings
Using Eco‑mode
Printing a network setup
Checking the status of parts and supplies
Saving energy
Settings Settings General Settings Quiet Mode
Adjusting Sleep mode
Select a setting you want
Reducing printer noise
Settings General Settings Timeouts
Using Hibernate mode
Settings Settings General Settings Timeouts Sleep Mode
Click Settings General Settings Sleep Button Settings
Setting Hibernate Timeout
Settings Settings General Settings
Click Settings General Settings Timeouts
Using Schedule Power Modes
Restoring factory default settings
Adjusting the brightness of the printer display
Click Settings General Settings Schedule Power Modes
Securing the printer
Using the security lock feature
Statement of Volatility
Type of memory Description
Erasing volatile memory
Back Exit Config Menu
Erasing non‑volatile memory
Finding printer security information
Using MS610de
Basic and configured models
Display View the printer status and messages
Indicator light
Touch
Understanding the home screen
Features
Using the touch-screen buttons
Feature Description
This may also appear on the home screen
Return to the home screen
Use
Accessing the controller board
Using MS610de
Open the command window
Setting up and using the home screen applications
Finding the IP address of the computer
From the Apple menu, navigate to System Preferences Network
Click Settings General Settings Home screen customization
Accessing the Embedded Web Server
Finding the IP address of the printer
Customizing the home screen
Setting up Forms and Favorites
Using Background and Idle Screen
Activating the home screen applications
Finding information about the home screen applications
Setting up Remote Operator Panel
Exporting and importing a configuration
Understanding Eco‑Settings
Select the width or height, and then touch
Using the standard bin and paper stop
LTR
Lgltr L A4 Exec B5
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Lglltr E A4 XEC
Loading the multipurpose feeder
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Linking and unlinking trays
Paper Menu Custom Names
From the home screen, navigate to
Paper Menu Custom Types
Printing forms
Adjust the setting, and then touch
Adjust the setting, and then click Submit
Printing from a flash drive or mobile device
Supported flash drives and file types
From the printer memory when all copies are printed
Reports Print Directory
Reports Print Fonts Touch PCL Fonts or PostScript Fonts
Setting up serial printing
Click Continue Finish
Windows
For Macintosh users
Finding advanced networking and administrator information
Click Settings Security Confidential Print Setup
Using MS610de 102
Type the IP addresses of the source and target printers
Using MS610de 103
Reports Network Setup
Using MS610de 104
Click Settings General Settings Eco‑Mode select a setting
From the home screen, touch Status/Supplies View Supplies
Click Settings General Settings Quiet Mode select a setting
Using MS610de 105
Settings General Settings Timeouts Sleep Mode
Using MS610de 106
Settings General Settings Timeouts Hibernate Timeout
Adjusting the brightness of the display
Using MS610de 108
Settings General Settings Screen Brightness
Settings General Settings Factory Defaults Restore Now
Using MS610de 109
Disposing of a printer hard disk
Using MS610de 110
Touch Wipe All Settings
Using MS610de 111
Touch Back Exit Config Menu
Erasing printer hard disk memory
Using MS610de 112
Configuring printer hard disk encryption
Click Settings Security Disk Encryption
Touch Disk Encryption Enable
Using MS610de 113
Tips on using card stock
Using specialty media
Tips on using envelopes
Paper and specialty media guide 114
Tips on using transparencies
Paper guidelines
Paper characteristics
Unacceptable paper
Fiber content
Selecting paper
Selecting preprinted forms and letterhead
Storing paper
Using recycled paper and other office papers
Supported paper sizes, types, and weights
Supported paper sizes
Paper and specialty media guide 119
Paper and specialty media guide 120
Supported paper types and weights
Paper and specialty media guide 121
Understanding the printer menus 122
Menus list
Paper menu
Default Source menu
Paper Size/Type menu
Understanding the printer menus 123
Understanding the printer menus 124
Multipurpose Feeder Size
Multipurpose Feeder Type
Manual Paper Size
Understanding the printer menus 125
Manual Paper Type
Manual Envelope Size
Substitute Size menu
Configure MP menu
Paper Texture menu
Understanding the printer menus 126
Understanding the printer menus 127
Understanding the printer menus 128
Paper Weight menu
Understanding the printer menus 129
Paper Loading menu
Custom Types menu
Custom Names menu
Understanding the printer menus 130
Reports menu
Universal Setup menu
Reports menu
Understanding the printer menus 131
Active NIC menu
Network/Ports menu
Standard Network or Network x menus
Understanding the printer menus 132
Understanding the printer menus 133
To access the menu, navigate to either of the following
To access the menu, navigate to any of the following
Network Card menu
Understanding the printer menus 134
TCP/IP menu
Understanding the printer menus 135
Use Set Hostname Set the host name
Understanding the printer menus 136
IPv6 menu
Wireless menu
AppleTalk menu
Understanding the printer menus 137
Understanding the printer menus 138
Standard USB menu
Activate
View Name
Understanding the printer menus 139
Parallel x menu
Parallel Buffer
Understanding the printer menus 140
Understanding the printer menus 141
Parallel Mode
Advanced Status
Protocol
Understanding the printer menus 142
Smtp Setup menu
Security menu
Miscellaneous Security Settings menu
Confidential Print menu
Understanding the printer menus 143
Understanding the printer menus 144
Security Audit Log menu
Erase Temporary Data Files menu
Set Date and Time menu
Understanding the printer menus 145
Understanding the printer menus 146
Enable NTP
Time Zone
Automatically observe DST
General Settings
Settings menu
General Settings menu
Understanding the printer menus 147
Run Initial setup
Quiet Mode
Understanding the printer menus 148
Eco-Mode
Understanding the printer menus 149
Keyboard
Paper Sizes
Displayed Information
Understanding the printer menus 150
Home screen customization
Understanding the printer menus 151
Date Format
Time Format
Understanding the printer menus 152
Understanding the printer menus 153
Hibernate Timeout on Connection
Print Recovery
Understanding the printer menus 154
Press Sleep Button
Flash Drive
Flash Drive menu
Understanding the printer menus 155
Understanding the printer menus 156
Print Settings
Setup menu
Understanding the printer menus 157
Print Area
Understanding the printer menus 158
Download Target
Resource Save
Finishing menu
Understanding the printer menus 159
Separator Source
Quality menu
Print Resolution
Understanding the printer menus 160
Pixel Boost
Understanding the printer menus 161
Job Accounting menu
Understanding the printer menus 162
Utilities menu
Understanding the printer menus 163
XPS menu
PostScript menu
PCL Emul menu
Understanding the printer menus 164
Symbol Set
PCL Emulation Settings
Understanding the printer menus 165
Tray Renumber
Understanding the printer menus 166
Understanding the printer menus 167
Html menu
Font Size
Scale
Help menu
Image menu
Understanding the printer menus 168
Understanding the printer menus 169
Saving paper and toner
Using recycled paper
Recycling
Conserving supplies
Recycling Lexmark packaging
Recycling Lexmark products
Returning Lexmark cartridges for reuse or recycling
Saving money and the environment 171
Cleaning the printer
Cleaning the printer
Using genuine Lexmark parts and supplies
Ordering parts and supplies
Maintaining the printer 173
Ordering toner cartridges
Return Program cartridge
For the United States and Canada
Ordering a maintenance kit
Ordering an imaging unit
Maintaining the printer 174
Storing supplies
Estimated number of remaining pages
Replacing supplies
Replacing the toner cartridge
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Maintaining the printer 177
Replacing the imaging unit
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Before moving the printer
Moving the printer
Moving the printer to another location
Shipping the printer
Maintaining the printer 180
Load paper properly
Avoiding jams
Clearing jams 181
Make sure paper lies flat in the tray
Use recommended paper
Understanding jam messages and locations
Area Printer control panel message What to do
Clearing jams 184
‑page jam, open front door y.xx
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Models, select Next Clear the jam, press OK
Clearing jams 187
‑page jam, open rear door y.xx
‑page jam, clear standard bin y.xx
Clearing jams 189
‑page jam, remove tray 1 to clear duplex y.xx
‑page jam, open tray x y.xx
‑page jam, clear manual feeder y.xx
Models, select Next Clear the jam, press OK
Understanding the printer messages
Change paper source to custom string load paper orientation
Configuration change, some held jobs were not restored
Change paper source to paper size load orientation
Close front door
Error reading USB hub. Remove hub
Error reading USB drive. Remove USB
Defective flash detected
Imaging unit low 84.xy
Incorrect paper size, open paper source
Insufficient memory to support Resource Save feature
Insert Tray
Insufficient memory to collate job
Load paper source with custom string paper orientation
Insufficient memory, some held jobs will not be restored
Load paper source with custom type name paper orientation
Load paper source with paper size paper orientation
Load manual feeder with custom type name paper orientation
Troubleshooting 198
Load manual feeder with custom string paper orientation
Load manual feeder with paper size paper orientation
Maintenance kit nearly low 80.xy
Maintenance kit low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Troubleshooting 199
Troubleshooting 200
Network x software error
Non‑Lexmark supply type, see User’s Guide 33.xy
Not enough free space in flash memory for resources
Reinstall missing or unresponsive imaging unit 31.xy
Reinstall missing or unresponsive cartridge 31.xy
Printer had to restart. Last job may be incomplete
Remove paper from standard output bin
Replace imaging unit, 0 estimated pages remain 84.xy
Troubleshooting 202
Replace unsupported imaging unit 32.xy
Region number
Smtp server not set up. Contact system administrator
Serial option x error
Standard network software error
Standard parallel port disabled
Weblink server not set up. Contact system administrator
Too many flash options installed
Too many trays attached
Unformatted flash detected
Basic printer problems
Solving printer problems
Troubleshooting 205
Printer is not responding
Troubleshooting 206
Troubleshooting 207
Option problems
Printer display is blank
Cannot detect internal option
Troubleshooting 208
Tray problems
Action Yes Step Problem is solved Go to step
Step Problem is solved. Go to step
Internal Solutions Port does not operate correctly
Troubleshooting 209
USB/parallel interface card does not operate correctly
Paper feed problems
Troubleshooting 210
Paper frequently jams
Printing problems
Solving print problems
Troubleshooting 211
Paper jam message remains after jam is cleared
Error message about reading the flash drive appears
Troubleshooting 212
Print jobs do not print
Troubleshooting 213
Confidential and other held jobs do not print
Troubleshooting 214
For Windows users
For Macintosh users
Settings General Settings Print Recovery Page Protect Off
Troubleshooting 215
Print job takes longer than expected
Job prints from the wrong tray or on the wrong paper
Tray linking does not work
Incorrect characters print
Settings General Settings Timeouts Print Timeout
Troubleshooting 217
Large jobs do not collate
Unexpected page breaks occur
Troubleshooting 218
Print quality problems
Characters have jagged or uneven edges
Clipped pages or images
Shadow images appear on prints
Action Yes Step Go to step Problem is solved
Gray background on prints
Troubleshooting 220
Incorrect margins on prints
Troubleshooting 221
Paper curl
Troubleshooting 222
Print irregularities
Troubleshooting 223
Troubleshooting 224
Repeating defects appear on prints
Print is too dark
Troubleshooting 225
Print is too light
Troubleshooting 226
Printer is printing blank pages
Troubleshooting 227
Skewed print
Troubleshooting 228
Troubleshooting 229
Printer is printing solid black pages
Transparency print quality is poor
Streaked horizontal lines appear on prints
Troubleshooting 230
Streaked vertical lines appear on prints
Troubleshooting 231
Horizontal voids appear on prints
Troubleshooting 232
Vertical voids appear on prints
Troubleshooting 233
Toner specks appear on prints
Troubleshooting 234
Toner fog or background shading appears on prints
Toner rubs off
Uneven print density
Troubleshooting 235
An application error has occurred
Solving home screen applications problems
Troubleshooting 236
Click Settings Apps Apps Management System tab Log
Troubleshooting 237
Contacting customer support
Troubleshooting 238
Tech Library
Mail
Edition notice
Product information
239
May
240
Trademarks
Modular component notice
Licensing notices
241
Product disposal
Noise emission levels
Taiwan waste dry cell batteries recycle logo notice
242
Static sensitivity notice
Temperature information
Laser notice
243
Mode Description Power consumption Watts
Power consumption
Laser advisory label
244
245
Sleep Mode
Industry Canada compliance statement
Regulatory notices for wireless products
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
247
Industry Canada Canada
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
248
Português
249
250
Limited warranty
251
Extent of limited warranty
252
Patent acknowledgment
250‑sheet tray installing 26 550‑sheet tray installing
Symbols
Numerics
Index 253
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