Lexmark 35ST301, 35S0450, 35S0300, 35S0400, 35ST300, MS510DN, MS610DN manual Troubleshooting 225

Troubleshooting				225
	Action	Yes	No
	Step 2	Go to step 3.	Do one or more of the
	a From the printer control panel, set the paper type, texture and weight		following:
	in the Paper menu to match the paper loaded in the tray.		•	Specify the paper
	b Resend the print job.			type, texture, and
				weight from the
	Is the tray set to the type, texture, and weight of the paper loaded?			tray settings to
				match the paper
				loaded in the tray.
			•	Change the paper
				loaded in the tray
				to match the paper
				type, texture and
				weight specified in
				the tray settings.
	Step 3	Go to step 4.	The problem is solved.
	a Depending on your operating system, specify the paper type, texture
	and weight from Printing Preferences or from the Print dialog.
	b Resend the print job.
	Is the print still too dark?
	Step 4	From the printer	Go to step 5.
	Check if the paper loaded in the tray has texture or rough finishes.	control panel, change
		the texture settings in
	Are you printing on textured or rough paper?	the Paper Texture
		menu to match the
		paper you are printing
		on.
	Step 5	Go to step 6.	The problem is solved.
	a Load paper from a fresh package.
	Note: Paper absorbs moisture due to high humidity. Store paper in
	its original wrapper until you use it.
	b Resend the print job.
	Is the print still too dark?
	Step 6	Contact customer	The problem is solved.
	Replace the imaging unit, and then resend the print job.	support.
	Is the print still too dark?