Manuals / Lexmark / Computer Equipment / Printer

Lexmark 35S0300 Ordering toner cartridges, Maintaining the printer 173, Return Program cartridge

Models: 35S0400 35S0300 35S0450 MS610DN MS610 MS510DN 35ST300 35ST301 MS510

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Page 173

Maintaining the printer

173

Ordering toner cartridges

Notes:

•The estimated cartridge yield is based on the ISO/IEC 19752 standard.

•Extremely low print coverage for extended periods of time may negatively affect actual yield.

Item	Return Program cartridge

For the United States and Canada

Toner Cartridge	501

High Yield Toner Cartridge	501H

Extra High Yield Toner Cartridge	501X1
Ultra High Yield Toner Cartridge	501U2
For the European Union, European Economic Area , and Switzerland

Toner Cartridge	502

High Yield Toner Cartridge	502H

Extra High Yield Toner Cartridge	502X1
Ultra High Yield Toner Cartridge	502U2
For the Asia Pacific Region (includes Australia and New Zealand)

Toner Cartridge	503

High Yield Toner Cartridge	503H

Extra High Yield Toner Cartridge	503X1
Ultra High Yield Toner Cartridge	503U2
For Latin America (includes Puerto Rico and Mexico)

Toner Cartridge	504

High Yield Toner Cartridge	504H

Extra High Yield Toner Cartridge	504X1
Ultra High Yield Toner Cartridge	504U2

For Africa, Middle East, Central Eastern Europe, and Commonwealth of Independent States

Toner Cartridge	505

High Yield Toner Cartridge	505H

Extra High Yield Toner Cartridge	505X1
Ultra High Yield Toner Cartridge	505U2

1This cartridge is supported only in MS410d, MS410dn, MS510dn, MS610dn, and MS610de printer models.

2This cartridge is supported only in MS510dn, MS610dn, and MS610de printer models.

For more information on countries located in each region, visit www.lexmark.com/regions.

Image 173

Lexmark 35S0300, 35ST301, 35S0450, 35S0400 Ordering toner cartridges, Maintaining the printer 173, Return Program cartridge

Contents

May MS510 and MS610 SeriesContents Using MS610de Understanding the printer menus 122 Paper and specialty media guide 114Saving money and the environment 170 Troubleshooting 193Maintaining the printer 172 Clearing jams 181Safety information Safety informationSafety information Finding information about the printer Using this guideOverview What are you looking for? Find it hereOther countries and regions -See the printed Selecting a location for the printer Selecting a location for the printerSelecting a location for the printer Accessing the controller board Installing internal optionsInstalling an optional card Available internal optionsPage Installing a memory card Page Installing an Internal Solutions Port Long ISP cable Page Page Page Page Page Installing a printer hard disk Page Removing a printer hard disk Installing optional trays Installing hardware optionsPage Installing the printer software Setting up the printer softwareFor Macintosh users Updating available options in the printer driverFor Windows users Networking Preparing to set up the printer on an Ethernet networkInstalling the printer on an Ethernet network Select Ethernet connection, and then click Continue For Macintosh usersAdditional printer setup Click + Preparing to set up the printer on a wireless networkSettings Network/Ports Active NIC Auto Connecting the printer using the Wireless Setup WizardSelect a wireless connection setup Follow the instructions on the printer displayUsing the Push Button Configuration Method Page Using MS510dn and MS610dn Printer configurationsLearning about the printer MS510dn printer modelMS610dn printer model Using the printer control panelSleep button light Printer status Indicator light Printer statusAttaching cables Option card connector Memory card connectorConfiguring Universal paper settings Setting the paper size and typeUsing the standard bin and paper stop Settings Paper Menu Paper Size/TypePull out the tray completely Loading traysLTR Page Lglltr E A4 XEC Loading the multipurpose feeder Page Page Page Linking and unlinking trays Click Settings Paper MenuLinking and unlinking trays Assigning a custom paper type Creating a custom name for a paper typePrinting Adjusting toner darknessPrinting a document Printing a documentSettings Print Settings Quality Menu Toner Darkness Click Settings Print Settings Quality Menu Toner DarknessPrinting from a flash drive or mobile device Printing from a flash driveFlash drive File type Supported flash drives and file typesPrinting from a mobile device Printing confidential and other held jobsStoring print jobs in the printer Security Confidential PrintPrinting information pages Settings Reports Print FontsPrinting confidential and other held jobs Printing a font sample listCanceling a print job from the printer control panel Canceling a print jobCanceling a print job from the computer Settings Reports Print DirectoryClick Settings Print Settings Supply Notifications Finding advanced networking and administrator informationManaging the printer Checking the virtual displayCopying printer settings to other printers Modifying confidential print settingsClick Settings tab Security Confidential Print Setup Click the Copy Printer SettingsClick Copy Printer Settings Click Printer SettingsClick Settings Security Panel PIN Protect Settings Reports Menu SettingsUsing Eco‑mode Printing a network setupChecking the status of parts and supplies Saving energySettings Settings General Settings Quiet Mode Adjusting Sleep modeSelect a setting you want Reducing printer noiseSettings General Settings Timeouts Using Hibernate modeSettings Settings General Settings Timeouts Sleep Mode Click Settings General Settings Sleep Button SettingsClick Settings General Settings Timeouts Setting Hibernate TimeoutSettings Settings General Settings Using Schedule Power Modes Restoring factory default settingsAdjusting the brightness of the printer display Click Settings General Settings Schedule Power ModesSecuring the printer Using the security lock featureStatement of Volatility Type of memory DescriptionErasing volatile memory Back Exit Config MenuErasing non‑volatile memory Finding printer security informationUsing MS610de Basic and configured modelsDisplay View the printer status and messages Indicator lightTouch Understanding the home screenFeatures Using the touch-screen buttonsFeature Description This may also appear on the home screenReturn to the home screen Use Accessing the controller board Using MS610de Open the command window Setting up and using the home screen applicationsFinding the IP address of the computer From the Apple menu, navigate to System Preferences NetworkClick Settings General Settings Home screen customization Accessing the Embedded Web ServerFinding the IP address of the printer Customizing the home screenSetting up Forms and Favorites Using Background and Idle ScreenActivating the home screen applications Finding information about the home screen applicationsUnderstanding Eco‑Settings Setting up Remote Operator PanelExporting and importing a configuration Select the width or height, and then touch Using the standard bin and paper stop LTR Lgltr L A4 Exec B5 Page Lglltr E A4 XEC Loading the multipurpose feeder Page Page Linking and unlinking trays Paper Menu Custom Names From the home screen, navigate toPaper Menu Custom Types Printing formsAdjust the setting, and then touch Adjust the setting, and then click SubmitPrinting from a flash drive or mobile device Supported flash drives and file types From the printer memory when all copies are printed Reports Print Directory Reports Print Fonts Touch PCL Fonts or PostScript FontsSetting up serial printing Click Continue Finish Windows For Macintosh users Finding advanced networking and administrator information Click Settings Security Confidential Print Setup Using MS610de 102Type the IP addresses of the source and target printers Using MS610de 103Reports Network Setup Using MS610de 104Click Settings General Settings Eco‑Mode select a setting From the home screen, touch Status/Supplies View SuppliesClick Settings General Settings Quiet Mode select a setting Using MS610de 105Settings General Settings Timeouts Sleep Mode Using MS610de 106Settings General Settings Timeouts Hibernate Timeout Settings General Settings Screen Brightness Adjusting the brightness of the displayUsing MS610de 108 Settings General Settings Factory Defaults Restore Now Using MS610de 109Disposing of a printer hard disk Using MS610de 110Touch Wipe All Settings Using MS610de 111Touch Back Exit Config Menu Erasing printer hard disk memoryUsing MS610de 112 Configuring printer hard disk encryptionClick Settings Security Disk Encryption Touch Disk Encryption EnableUsing MS610de 113 Tips on using card stock Using specialty mediaTips on using envelopes Paper and specialty media guide 114Tips on using transparencies Paper guidelines Paper characteristicsUnacceptable paper Fiber contentSelecting paper Selecting preprinted forms and letterheadStoring paper Using recycled paper and other office papersPaper and specialty media guide 119 Supported paper sizes, types, and weightsSupported paper sizes Paper and specialty media guide 120 Supported paper types and weightsPaper and specialty media guide 121 Understanding the printer menus 122 Menus listPaper menu Default Source menuPaper Size/Type menu Understanding the printer menus 123Multipurpose Feeder Type Understanding the printer menus 124Multipurpose Feeder Size Manual Paper Size Understanding the printer menus 125Manual Paper Type Manual Envelope SizeSubstitute Size menu Configure MP menuPaper Texture menu Understanding the printer menus 126Understanding the printer menus 127 Understanding the printer menus 128 Paper Weight menuUnderstanding the printer menus 129 Paper Loading menuUnderstanding the printer menus 130 Custom Types menuCustom Names menu Reports menu Universal Setup menuReports menu Understanding the printer menus 131Active NIC menu Network/Ports menuStandard Network or Network x menus Understanding the printer menus 132Understanding the printer menus 133 To access the menu, navigate to either of the following To access the menu, navigate to any of the followingNetwork Card menu Understanding the printer menus 134Use Set Hostname Set the host name TCP/IP menuUnderstanding the printer menus 135 Understanding the printer menus 136 IPv6 menuUnderstanding the printer menus 137 Wireless menuAppleTalk menu Understanding the printer menus 138 Standard USB menuActivate View NameUnderstanding the printer menus 139 Parallel x menuParallel Buffer Understanding the printer menus 140Understanding the printer menus 141 Parallel ModeAdvanced Status ProtocolUnderstanding the printer menus 142 Smtp Setup menuSecurity menu Miscellaneous Security Settings menuConfidential Print menu Understanding the printer menus 143Understanding the printer menus 144 Security Audit Log menuUnderstanding the printer menus 145 Erase Temporary Data Files menuSet Date and Time menu Understanding the printer menus 146 Enable NTPTime Zone Automatically observe DSTGeneral Settings Settings menuGeneral Settings menu Understanding the printer menus 147Run Initial setup Quiet ModeUnderstanding the printer menus 148 Eco-ModePaper Sizes Understanding the printer menus 149Keyboard Displayed Information Understanding the printer menus 150Home screen customization Understanding the printer menus 151Date Format Time FormatUnderstanding the printer menus 152 Understanding the printer menus 153 Hibernate Timeout on Connection Print RecoveryUnderstanding the printer menus 154 Press Sleep ButtonUnderstanding the printer menus 155 Flash DriveFlash Drive menu Understanding the printer menus 156 Understanding the printer menus 157 Print SettingsSetup menu Print Area Understanding the printer menus 158Download Target Resource SaveSeparator Source Finishing menuUnderstanding the printer menus 159 Quality menu Print ResolutionUnderstanding the printer menus 160 Pixel BoostUnderstanding the printer menus 161 Job Accounting menuUnderstanding the printer menus 162 Utilities menuUnderstanding the printer menus 163 XPS menuUnderstanding the printer menus 164 PostScript menuPCL Emul menu Understanding the printer menus 165 Symbol SetPCL Emulation Settings Tray Renumber Understanding the printer menus 166Understanding the printer menus 167 Html menuFont Size ScaleUnderstanding the printer menus 168 Help menuImage menu Understanding the printer menus 169 Saving paper and toner Using recycled paperRecycling Conserving suppliesRecycling Lexmark packaging Recycling Lexmark productsReturning Lexmark cartridges for reuse or recycling Saving money and the environment 171Cleaning the printer Cleaning the printerUsing genuine Lexmark parts and supplies Ordering parts and suppliesMaintaining the printer 173 Ordering toner cartridgesReturn Program cartridge For the United States and CanadaMaintaining the printer 174 Ordering a maintenance kitOrdering an imaging unit Storing supplies Estimated number of remaining pagesReplacing supplies Replacing the toner cartridgePage Maintaining the printer 177 Replacing the imaging unitPage Before moving the printer Moving the printerMaintaining the printer 180 Moving the printer to another locationShipping the printer Load paper properly Avoiding jamsClearing jams 181 Make sure paper lies flat in the trayUse recommended paper Understanding jam messages and locationsArea Printer control panel message What to do Clearing jams 184 ‑page jam, open front door y.xxPage Models, select Next Clear the jam, press OK Clearing jams 187 ‑page jam, open rear door y.xx‑page jam, clear standard bin y.xx Clearing jams 189 ‑page jam, remove tray 1 to clear duplex y.xx‑page jam, open tray x y.xx ‑page jam, clear manual feeder y.xx Models, select Next Clear the jam, press OK Understanding the printer messages Change paper source to custom string load paper orientation Configuration change, some held jobs were not restoredChange paper source to paper size load orientation Close front doorError reading USB hub. Remove hub Error reading USB drive. Remove USBDefective flash detected Imaging unit low 84.xyIncorrect paper size, open paper source Insufficient memory to support Resource Save featureInsert Tray Insufficient memory to collate jobLoad paper source with custom string paper orientation Insufficient memory, some held jobs will not be restoredLoad paper source with custom type name paper orientation Load paper source with paper size paper orientationLoad manual feeder with custom type name paper orientation Troubleshooting 198Load manual feeder with custom string paper orientation Load manual feeder with paper size paper orientationMaintenance kit nearly low 80.xy Maintenance kit low 80.xyMaintenance kit very low, x estimated pages remain 80.xy Troubleshooting 199Troubleshooting 200 Network x software errorNon‑Lexmark supply type, see User’s Guide 33.xy Not enough free space in flash memory for resourcesReinstall missing or unresponsive imaging unit 31.xy Reinstall missing or unresponsive cartridge 31.xyPrinter had to restart. Last job may be incomplete Remove paper from standard output binReplace imaging unit, 0 estimated pages remain 84.xy Troubleshooting 202Replace unsupported imaging unit 32.xy Region numberSmtp server not set up. Contact system administrator Serial option x errorStandard network software error Standard parallel port disabledWeblink server not set up. Contact system administrator Too many flash options installedToo many trays attached Unformatted flash detectedBasic printer problems Solving printer problemsTroubleshooting 205 Printer is not respondingTroubleshooting 206 Troubleshooting 207 Option problemsPrinter display is blank Cannot detect internal optionTroubleshooting 208 Tray problemsAction Yes Step Problem is solved Go to step Step Problem is solved. Go to stepUSB/parallel interface card does not operate correctly Internal Solutions Port does not operate correctlyTroubleshooting 209 Paper frequently jams Paper feed problemsTroubleshooting 210 Printing problems Solving print problemsTroubleshooting 211 Paper jam message remains after jam is clearedPrint jobs do not print Error message about reading the flash drive appearsTroubleshooting 212 Troubleshooting 213 Confidential and other held jobs do not print Troubleshooting 214For Windows users For Macintosh usersSettings General Settings Print Recovery Page Protect Off Troubleshooting 215Print job takes longer than expected Job prints from the wrong tray or on the wrong paperTray linking does not work Incorrect characters printSettings General Settings Timeouts Print Timeout Troubleshooting 217Large jobs do not collate Unexpected page breaks occurTroubleshooting 218 Print quality problemsCharacters have jagged or uneven edges Clipped pages or imagesShadow images appear on prints Action Yes Step Go to step Problem is solvedGray background on prints Troubleshooting 220Incorrect margins on prints Troubleshooting 221Paper curl Troubleshooting 222Print irregularities Troubleshooting 223Print is too dark Troubleshooting 224Repeating defects appear on prints Troubleshooting 225 Print is too light Troubleshooting 226Printer is printing blank pages Troubleshooting 227Skewed print Troubleshooting 228Transparency print quality is poor Troubleshooting 229Printer is printing solid black pages Streaked horizontal lines appear on prints Troubleshooting 230Streaked vertical lines appear on prints Troubleshooting 231Horizontal voids appear on prints Troubleshooting 232Vertical voids appear on prints Troubleshooting 233Toner specks appear on prints Troubleshooting 234Toner fog or background shading appears on prints Toner rubs offUneven print density Troubleshooting 235An application error has occurred Solving home screen applications problemsTroubleshooting 236 Click Settings Apps Apps Management System tab LogTroubleshooting 237 Contacting customer support Troubleshooting 238Tech Library MailEdition notice Product information239 May240 Trademarks241 Modular component noticeLicensing notices Product disposal Noise emission levelsTaiwan waste dry cell batteries recycle logo notice 242Static sensitivity notice Temperature informationLaser notice 243Mode Description Power consumption Watts Power consumptionLaser advisory label 244245 Sleep ModeIndustry Canada compliance statement Regulatory notices for wireless productsAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformity247 Industry Canada CanadaΤΗΣ Οδηγιασ 1999/5/ΕΚ 248Português 249250 Limited warranty251 Extent of limited warranty252 Patent acknowledgment250‑sheet tray installing 26 550‑sheet tray installing SymbolsNumerics Index 253Page Page Page Page Page