Lexmark MS510, 35ST301, 35S0450, 35S0300 Print job takes longer than expected, Troubleshooting 215

Troubleshooting 215

Print job takes longer than expected

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.
Change the environmental settings of the printer.

aFrom the printer control panel, navigate to: Settings > General Settings

bSelect Eco‑Mode or Quiet Mode, and then select Off.

Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.

Did the job print?

Step 2 The problem is solved. Go to step 3.

Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job, and then resend the job

Did the job print?

Step 3 The problem is solved. Go to step 4.

aRemove held jobs stored in the printer memory.

bResend the print job.

Did the job print?

Step 4 The problem is solved. Go to step 5.

aDisable the Page Protect feature.

From the printer control panel, navigate to:

Settings > General Settings > Print Recovery > Page Protect > Off

bResend the print job.

Did the job print?
Step 5	The problem is solved. Contact customer
Install additional printer memory, and then resend the print job.	support.
Did the job print?

Job prints from the wrong tray or on the wrong paper

Action		Yes	No
Step 1		The problem is solved.	Go to step 2.
a	Check if you are printing on paper that is supported by the tray.
b	Resend the print job.
Did the job print from the correct tray or on the correct paper?