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Canon B75 manual PaTt5 TROUBLESHOOTINGAND MAINTENANCE, Glossary, Troubleshooting, Maintenance

Models: B75

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PaTt5: TROUBLESHOOTINGAND MAINTENANCE

Troubleshooting

Troubleshootingsummarytable

Displaymessagesanderrorcodes

Beforecallingfor service

Maintenance

C l e a n i n g t h e f a x

. Cleaninglhe fax exterior

. Cleaningthe documentscanningglass

. C l e a n i n g t h e p r i n t e r a r e a

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Specifications	1 5 2
Glossary	1 5 3

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Canon B75 manual PaTt5 TROUBLESHOOTINGAND MAINTENANCE, Glossary, Troubleshooting, Maintenance, Specifications

Contents

FMPHONEB Ca onBUBBLEJETFACSIMILE EWflCanon BUBBLEJETFACSIMILE InstructionBookFMPHONE-B Copyilghl Page C. Power Requirements 120 Users ln the U.S.APRE.INSTALI-ATIONREOUIREMENTSFORCANONFACSIMILEEQUIPMENT A. Location B. Order lnformationIN CASE OF EQUIPMENTMALFUNCTION RIGHTSOF THE TELEPHONECOMPANYRe-orientor relocatethe receivingantenna Increasethe separationbetweenlhe equipmentor receiverA. Whenthe powercord or plug is damagedor frayed IMPORTANTSAFEW INSTRUCTIONS 1 . Readallof theseinstructions2. Savetheseinstructionsfor lateruse 3. Followallwarningsand instructionsmarkedon the productE . lf the producthas beendroppedor the cabinethasbeendamaged C. Power Requirements Users ln CanadaPRE-INSTALI-ATIONREQUIREMENTSFORCANONFACSIMILEEQUIPMENT A. Location B. Order lnformationPage PaTt1 GETTINGSET UP Checklist Do you haveeverything?Controlpanelsummary SettingUpthe Fax Findingtherightlocation PowerrequirementsUsingthetelephone PaTI2BEFOREYOUUSETHEFAXPaTt3 GETTINGSTARTEDWITH BASICS Registeringyournumberand nameTTlReceivingdocuments Printingan activitymanagementreponCleaningdirtyplaten ClearingprinterjamsUsingthememory PaTt4 ADVANCEDFEATURESOne-touchdialing Settingthe printerdata Summaryof usersettingsU s i n g p o f l i n g PrintingreportsPaTt5 TROUBLESHOOTINGAND MAINTENANCE TroubleshootingMaintenance SpecificationsHowto set up the fax formoredetailsseepages8-15 lnstallingan ink cartridgeformoredetails,seepages16-23 Loadingletter-sizepaper Clearingpaperjamswiththepaperbaitreleaselever Fordetails,seepage73 pit=iInsertinga documentintothe documentfeeder fordetails,see page43 Sendinga documentwithmanualdialing fordetails,see45 SettingreproductionqualityDialingand sending Using the AUTO FAXIEL switchover with no answeringmachineconnected ReceivingphonemessagesandfaxtransmissionsIFNTCTTOFI GETTINGSETUP Part1GETTINGSETUP 1 AuthorizedServiceFacilitieslisting E 1 PostcardUnpack your fax and make sure you have everything listed below o 1 FAXPHONE875 mainunit o 1 Handset tr 1 Handsetcradleqff$ r RearViewt r @ s r TheHandsetCanon rrll noi-@@*@ @@.-@@Powerrequirements Findingthe right locationUsethefaxonlywithinthefollowingrangesof temperatureandhumidity Makesuretheplacewhereyousetupthefaxsatisfies thefollowingconditionsOperatingandstoringenvironment Donotsubjectthefaxto strongphysicalshockor vibration DO NOTOVERLOADTHE ELECTRICALOUTLET WHERETHEFAXIS PLUGGEDIN Fasteningthe handsetcradle Plugtheunitspowercordintoa power outlet Gonnectingthe telephonelineConnectthetelephonelineto the leftjack markedL Turningthe facsimileon/off1 Pressrsropl 2 Placeyourfingersunderthecontrolpanel whereit ismarkedfpmm andgentlypulloutThe standbymode the controlpaneltowardsyou untilit opensTone/pulsesetting touch-toneCartridgehandlingprecautions Setting up the printerSettingup theprinter Page 10 Afterinstallation,followtheprocedureto load paper.21 Recommendedpaperspecifications €x== tlt ofthefeeder Tapto aligntheedgeofthepaperstacki-..+Pii Cleaningthe printhead Thetestpatternis printed.Aftercleaning, the fax returnsto standbv1 Loadpaperintheprinterpaperfeeder 3 Press@Seftingup the printer Part2 BEFOREYOUUSETHEFAX The nectsrRATtoNswitchis on the rightrear cornerof the unit Movethe nectsrnATloNswitchto oNBeforeyouregister PressFnNfi-roMtime.Theclockstartsthemomentyoupress 7 PressrsEtl to registerthenewdateand8 PresstsToFto returnto standby Registeringyourtelephonenumber 2 Press@3 PresssE-Tt 1 Press Trulrc-T-Tox6 Press-s-E-Tt 1 PressFnreroE Registeringyourname3 Pressis ETt 4 Press@1 0Whenyouarefinishedenteringthename, pressrs-E-T-1 Whenyou arefinishedregistering 1 MovethenecrsrRATroNswitchto orr 4 PressrcET5 PressRETbRnto printthe nameand numberyouveregisteredfor the fax 3 Press@Dialingthe telephonemanually Redialingthe telephonemanually PATI3 GETTINGSTARTEDWITHBASICSAnsweringthe telephone Usingregulardialingwithnumerickeys 1 Pickupthehandset Switchingtone/pulsedialing Usingthenumerickeys,enterthecomplete numberPresslloNEIafteryouheartherecorded messageof theinformationservice PickupthehandsetDialingthrougha switchboardPBX Usethenumerickeysto dialtheoutsideline numberUsethenumerickeysto entertherestof the number PickupthehandsetPapersize Whatthe receivingfax doesntsee 0.04in- . nIJ lPreparingdocumentsbeforesending Settingdocumentdensity Presseithersearchkey. or to display theothersettingsWhenthesettingyouwantisdisplayed, pressrsf-T 3 Presst-strTtAfteryouturnthepoweron,thefaxis setfor Hereisa summaryof howthesesettingsareto be used Standardtextstandardtext. The FINEand HALFToNElamps are off Settingreproductionqualitylnsertinga document Adjustthepaperguidesto thewidthofthe documentTapthedocumentpagesfacedownto be insertedinthefax appropriatesettingfor the document Feedthedocumentintotheautomatic documentfeederi43P r e s s f f to makethePage Thedisplaytellsyouwhentransmitting begins 1 Feedthedocumentintothefax,43 2 Dialtheotherpartysnumberwiththe numerickeysPressfs-mn-T-ieoFnto startsending Aftera few momentsthe displaywillbegin alternatingevery2 secondsThen,theotherpartysfacsimilenumberis displayed DialthefacsimilenumbersAfter regular dialng, press tsrAn-l-7-eE-F.-n Feedthe documentintothefax..43Thefaxrecordsthedocumentintothe memory 1 Thefaxwillautomaticallygo intothe redialing mode Redialing facsimilenumber3 Afterthesecondattempt,ifthecallis not connected,thefaxwilldisPlaY Press fR-D-lTT-lGlearingdocumentfeedjams ECMreceiving Settingto receive Whatthe fax doesntseewhenreceiving o.tz3mmGettingreadyto receivedocuments Receivingwhenyourein the office Checkto be surethatthe auro lampis on. lfn o t , p r e s s m u n t i lt h e AUTOlampiSOn lf someoneis callingyou,you maytalk. -orAfterthereceiveddocumentis printed,the faxreturnsautomaticallystandby 4 To receivethefax,pressTTTETTEoT-n 5 HangupthehandsetReceivinodocuments pressthew-uFkeyuntil theyarebothoff Q tN 1 PressFnxerro-m 3 Pressts-r5 PressrcETt 7 Pressfs-trn6 Pressthesearchkeys. to changethe settingto orr 3 Pressfs-trT4 Pressthesearchkeys. todisplay 1 Press FnNJ-rTNl8 PresstsroF-tand turn the necrsrRAroN switchoFFto returnto standby 7 PresstsETt9 Pressmuntilthenuro lampis blinking DATA ENTRY OK REMOTE RX7 Pressthe searchkeys. to changethe settingto orr 4 Pressrc€-al9 PressIsTo.Ftandturnthe necrsrRATroN switchoFFto returnto standby 8 Presssr-T=10 Pressm untiltheruroCheckandmakesurethatyouranswering machineisconnectedto themiddlejacka Beforeyouleavetheoffice,turnthe answeringmachineonyoureset 5 Whenyoureturnto theoffice,turnthe answeringmachineoff6 Pressffil until3 PresstsE-at Press lFnNcilElqr Adjusting the fax for use with different types of answeringmachines 2 Press@7 Presss-trTto- registerthetimesetting 5 Pressl-s-ril6 Usethenumerickeysto entera numberto setthetime 4 Press@4 Pressthesearchkeys. to displaythe 6 Pressthesearchkeys. to changethe settingto orrANS/FAX SWITCH 5 H T E S SIS E T rn ri-outting is disptayed7 Pressrc-rTtto registerthetimesetting 1 PressFnxe-rr6N3 PresstsETt 6 Usethenumerickeysto entera numberto settheringingtimePrintingdocumentsreceivedin the memory Receivingdocumentsin memorymemory lf a powerfailureoccurs 3 PressIsrAFTTeop-n.Printingbegins4 TheMEMoRylampgoesoffandalldocuments areprinted ldentifyingthe senderRTlClearingprinterjams 5 Closetheprintercover 6 Raisethepaperbailreleaselever 7 Closethepaperbailreleaselevercover8 Removethepaperfromtheprinterpaper feeder 9 Presstsro-Pl IN PROGRESS51ffi futii+IS3,e?.*? 5 lf theplatenisstillnotclean,repeatthis procedure 4 Press l-sr-Tto feed a sheetof paper and startcleaningthe platenGleaninga dirtyplaten 1 Loadpaperintheprinterfeedtray 2 Presstrnxerrou€--al N.i.1*=\3 PressmEFoF*TThe-l. reportprints Checkthe displayand makesurethe fax is in standby2 Press FTn-c-rr-T-iOTl Printing an activity management repoflPaTt4 ADVANCEDFEATURES Onelouch dialingRegisterinEnumbersandnamesfor One-touchdialing 2 Pressts€-T3 PressrsET-l Usethekeysinthetablebelowto enterthe numberTpA-Tl3Pauses-l. areshowninthedisplay To inserta pauseinthenumber,pressPressrcr-rTtto registerthenumber Thedisplaywillagainchangeautomatically andwaitforyouto makea setting Usethekeyslistedinthetablebelowto enter thename8 Whenyouarefinishedenteringthename, pressfs-trT Afterabout 1 secondyouarepromptedto set the transmissionmode12 Pressthesearchkeys. to displaythe settingyouwant0,1,2,3 10 Thedisplaywaitsforyouto enterthe transmissionsoeedor Press@if the numberyou areregisteringis for dialinga regulartelephonecallr @ = \ = Adjustingthe pausetime 7 Presst-s-trTto registerthe newpausesetting4 Presso 3 PressTsETtt@@ ffi 2 PresstheOnetouchkey 1 Feedthedocumentintotheautomatic documentfeeder.43r One-touchsendinga document 2 PressfsET Press FUnc-T-ToFlPresslrEToFTl to printthe listof numbers and names One-touch dialingRegisteringnamesandnumbersfor Codedspeeddialing 2 Pressts.T=4 PresstsET Pressthe searchkeys. to displaya6 Usethekeysinthetablebelowto enterthe facsimilenumber 7 Pressfs-trilto registerthenumberI Usethekeysinthetablebelowto enterthe otherpartysname tuF-iLawl rcr-EililWhenyou arefinishedenteringthe name, press tsETl fs-YrrEOIl9 5 0 0 b p s or Pressfs.r-oFland turnthe nectsrRATloN switchoFFto returnto standby 14 Whenthesettingyouwantisdisplayed, pressIsr-trTlCoded speed dialing 2 Pickup the handset Using Coded speed dialing4 Whenthe otherpartyanswers,you cantalk 1 Feedthe documentintothe automatic documentfeeder Dl-A 2 Press,ToDE LI then usethe numeric keysto enterthe doubledigitcodeThesizeof onepageis basedonstandardCCITTNo.1 Chart Verifyingdocumentslost aftera power failure Howto enterthe memorymode3 Press-s-E-toT-enterthe memorymode 1 Press rF-uler-jomt1 Followtheprocedureto enterthememory mode 3 PressrcETPrintinga memorylist 2 Press@orthesearchkeys to display thesecondselection4 Pressfs-r-otrlto returnto standby Followtheprocedureto enterthememory mode..97 Printinga transactionschedulereportThefacsimileprintsthetransactionschedule report 4 PressrcToF-to returnto standbyPrintingdocumentsstoredinthememory lf youwantto printoutmoredocuments, repeatthisprocedurefromstep4 or lf youwantto printonlythefirstpage,pressPressl-sroFlto returnto standby The documentis thenorintedFollowthe procedureto enterthe memory mode .r97 Sendinga documentfrom memory3 Pressts-at Press@or the searchkeys. to display the sixthselection1 Followtheprocedureto enterthememory mode.+97 7 PressrcToF-tol returnto standby Thememoryclearsafterthedocumentis sentT E L = 3 7 5 6 9 5 Erasinga documentfromthe memory 2 Press@orthesearchkeys. todisplay thefifthselection3 Pressl-s-trT Thenumberofthefilealreadyscannedinto thememoryforsendingisdisplayedUsing the memory 7 PresstsroE to returnto standbyTX,/RX NO What is the DRPDfunction?DRPDdefined I r r Settingthefacsimilesresponseto one of the ring patternsr Registeringa usernameand usernumberwiththe ing patternDRPD.ring patterns Normalring patternSettingup DRPD 5 Press fs-E-T-l The currentsettingis displayed6 Pressthesearchkeys. todisplayoN 1 Press tFTNdT-Toxt7 Pressrcr-m.Thefirstringpatternis displayed Whenthe onposettingis on, NoRMALRINGis firstdisplayed Followthisprocedureto registeryourtelephone number3 Press fsET lf a numberis currentlyregistered,the registerednumberis displayed5 Presst-s-trT-l 7 Pressfs€-Tto selectthe ringpattern displayed UsingDRPD FAVTEL AUTO SW r Turn ANS HOOKUP on r Manualmode both lamPsotf Settingup delayedtransmissaon 4 Pressfs-rTFeedthe documentintothe fax.+43 2 Press tFnxe=T-loNl5 Usethenumerickeysto setthesendingtime 6 PressIsf-TPressisT-A-R-T-ieoFvlafterdialingwith regulardialing The fax storesthe documentsin the memoryCancelingdelayedtransmission 3 PresststrT1 Press TFTNc-T-roNl 4 Press fcr--TE=TF 5 Press fsr AR-T7eEEnPollinginvolvesthreeprocedures RegisteringyourpollinglD RegisteringyourpollinglD 1 PressFnNeTt-oNl3 PressrcET 5 PresstsErt7 Presss.Tt 8 Pressfs-r-oFand-l turnthe nectsrRATloN switchoFFto returnto standbyNotifyall friends,clients,and customersof yourpolling lD 3 Maketheappropriatesettingsfor reproductionquality Sendinga documentin responseto polling1 PressmnroTlooK-uFt untiltheAUrolamp lightsandremainson 2 Feedthedocumentintothefax..43Manuallypollinganotherfaxto receive yourdocument 1 Pickupthehandset 2 DialthefacsimilenumberTo stoppollingbeforecompletion,press -s-roFand-l returnto standbY Followthisprocedureto pollanotherfax and receive itsdocumentEnteringthe printersettingmodeBJ Followtheseproceduresto changetheoperationof theprinter2 PressO 3 Pressfs€-TSettingslowerspeedfor printinggraphics 1 Entertheprintersettingmode..127 2 Pressthesearchkeys. to display4 Pressoneofthesearchkeys untilthe settingyouwantisdisplayed 3 Pressis-TtSettingfor halftoneprinting 1 Entertheprintersettingmode.+127 2 Pressthesearchkeys todisplay4 Pressthesearchkeys. untilthesetting youwantisdisplayed 3 PressreETtActivity repon 3 PressrcEn PrintingactivityreportsPressrru-Ner-mNl Pressthesearchkeys. to displayI Pressthesearchkeys. to display Printingactivitymanagementreports 2 PressITnxETToxl1 Checkthe displayand makesurethe fax is in standby 3 Press tRlr-OFTl3 PressrcrTt 1 PressFnreT-rorl4 Pressthesearchkeys. to display 6 Pressthesearchkeys. to displayI PresslTTotrland turn the nectsrRATtoN switchoFFto returnto standby 3 PresssE=r6 Usethenumerickeysto enterthereporttime 1 Press FnrdT-T-o-M1 PressFnx-c-r-TT0Tl 3 Pressrs-ETr Printingsend/receavetransactionsseparately Make surethatthe REGISTRATIONswitchis ON before6 Pressthesearchkeys. untilthesetting youwantisdisplayed 8 Presstsro-trand turn the nectsrRATtoN switchoFFto returnto standby4 Pressthesearchkeys. to displayrx Rx 7 Pressfs-rtl4 Pressthe searchkeys. , to displayERRoR 1 PresstFnxdT-roN3 PressfsET 5 Press fs-trTOUTPUTNO A transmissionerrorreportdoesnotprintwhenan erroroccurs OUTPUTYES A transmissionerrorreportprintswhenanerroroccurs6 Pressthesearchkeys. untilthesetting youwantisdisplayed TTIE SLNNDXEPrintinga list of usersettings A listofthecurrentusersettingswillprint3 Pressrsr-T Presstrnneli-o-triChangingthe usersettings 4 Pressthesearchkeys. to displaythe settingthatyouwantto change6 Usethesearchkeys. to makethe appropriatesetting 7 Withthesettingyouwantdisplayed,press8 lf youwantto makemoresettings,pressone UserSoftwareSwitchingDisplay REMOTERX MEMORYTXPATI5 TROUBLESHOOTINGAND MAINTENANCETroubleshootingsummarytable 1 +r sReceivingCantreceivedocumentsautomatically Displaymessagesanderrorcodes DisplayMessagesand Error Code Table#003 #o21Beforecallingfor service 1 Turnthepoweroff 2 Waitfivesecondsandturnit on again3 Trytheprocedureagain TroubleshootingTurnthepoweroffanddisconnectthepower coro Openthecontrolpanel CleaningthefaxUsea clean,dry,softclothto wioe off the grass r Cleaningthe printerarea Turnthepoweroffanddisconnectthepower coroCleantheprinterregularlyto avoidprintproblems Sheetsize Standsfor bifs per second basedon a designatedringpatternwhich,whendialed,will G/ossary G3 unit1980 A categoryof digilalfacsimileequipmentcapableof sendingFINE/HALFTONElampsoff. Useforstandardtextwithno photographsorgraphics FINElampon, Usewithtextiorthebestpossiblereproduction qualitypause repon Page Page registeringnumbers,81 switches Canoil FMPHONECANONCANADAINC CANONINFORMATIONAND SERVICECENTERSIN CANADA CanoilFMPHONE CENTREDINFORMATIONCANONAU CANADACanon ecANoNrNc