Lexmark 35S0400, 35ST301, 35S0450, 35S0300, 35ST300, MS610, MS510DN Skewed print, Troubleshooting 228

Troubleshooting		228
Action	Yes	No
Step 2	Go to step 3.	The problem is solved.

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Is the printer still printing blank pages?
Step 3	Contact customer	The problem is solved.
Replace the imaging unit, and then resend the print job.	support.
Is the printer still printing blank pages?

Skewed print

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ABCDE
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ABCDE
ABCDE
Action		Yes	No
Step 1		Go to step 2.	The problem is solved.

aMove the width and length guides in the tray to the correct positions for the size of the paper loaded.

bResend the print job.

Is the print still skewed?
Step 2		Contact customer	The problem is solved.
a	Check if you are printing on a paper that is supported by the tray.	support.
b	Resend the print job.

Is the print still skewed?