Troubleshooting the Installation | Avaya P332G-ML instruction

Chapter 14

Troubleshooting the Installation

Troubleshooting the Installation

This section will allow you to perform basic troubleshooting of the installation. If you are unable to solve the problem after following the procedures in this chapter, please contact Avaya Technical Support. Refer to “How to Contact Us“for full details.

Table 14.1 Troubleshooting

Problem/Cause	Suggested Solution


Switch does not power up

• AC power cord not inserted	•	Check that the AC power cord is
or faulty		inserted correctly
	•	Replace the power cord

If the cord is inserted correctly, check that the AC power source is working by connecting a different device in place of the P3330.

• If that device works, refer to the next step.

• If that device does not work, check the AC power

• P3330 AC power supply not		• Use an optional BUPS (Backup Power
	functioning	Supply)
		• Contact your local Avaya distributor. The
		power supply is not user-replaceable.

Stacking not functioning

•	X330-STK modules not	• Check that modules are installed
	inserted correctly	correctly
	(LEDs on stacking module
	do not light)

•	Octaplane™ cables not	• Check that the cables are inserted
	installed correctly	correctly
	(LEDs on stacking module	• Check that there are no cross-corrections
	do not light)

Avaya P332G-ML User’s Guide

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Avaya P332G-ML manual Troubleshooting the Installation, Power supply is not user-replaceable

Contents

Avaya P332G-ML Page Table of Contents Section Installing the P330 Section Configuration of the P330 LAG Bootp Section Troubleshooting and Maintaining the P330 Avaya P332G-ML User’s Guide Vii Table of Contents Viii Avaya P332G-ML User’s Guide Safety Information FCC Notice Before you InstallConventions Used in the Documentation CLI Conventions P332GAvaya P332G-ML User’s Guide Overview of the P330 Page Avaya P332G-ML Overview IntroductionAbout the P332G-ML Command Line Interface CLI Layer 3 Features P330-MLAvaya P332G-ML Highlights Network Management and Monitoring Avaya Multi-Service Network Manager Msnm Fans, Power Supply and BUPS-ML MonitoringPort Mirroring Avaya P332G-ML Overview Avaya P332G-ML User’s Guide Standards and Compatibility Avaya P330 Standards SupportedIetf Layer Ietf Network Monitoring P332G-ML Switch SpecificationsPower Requirements Physical Safety AC Version SafetySafety DC Version EMC Emissions Interfaces Stacking Sub-moduleBasic Mtbf Table B.1 Stacking Sub-module Approved SFF/SFP Gbic Transceivers Safety InformationLaser Classification Usage Restriction Installing and Removing a SFF/SFP Gbic Transceiver InstallationSpecifications LX Transceiver Gigabit Fiber Optic Cabling Agency ApprovalTable B.2 Gigabit Fiber Optic Cabling Console Pin Assignments Connector Pin Assignments Chapter Avaya P332G-ML User’s Guide Installing the P330 Page Required Tools InstallationSite Preparation Environmental Prerequisites Power Requirements DC Power Requirements AC P332G-ML Rack Mounting Rack Mounting Optional Connecting Stacked Switches Installing the X330STK-ML Stacking Sub-Module Optional Incorrect Stack Connection To connect stacked switches P330 Stack Connections Connecting Cables to Network Equipment Making Connections to Network EquipmentPrerequisites ELX Powering Up the Avaya P330 Powering On Avaya P330 Module ACPowering On Avaya P330 Module DC Post-Installation Avaya P332G-ML Front Panel Avaya P332G-ML Front and Rear Panels LED Name Description LED Status Full Duplex mode Always ON. All ports are full-duplex only LAG Avaya P332G-ML Back Panel BUPS-ML Input Connector Sticker BUPS-ML Input ConnectorPage Configuring the Terminal Serial Port Parameters Connecting a Terminal to the Avaya P330 Serial portEstablishing a Serial Connection Assigning P330’s IP Stack Address P330 Sessions At the prompt, type Establishing a Telnet Connection Connecting a Modem to the Console Port Establishing a Modem PPP Connection with the P330Overview Security Levels User Authentication Entering the Supervisor Level Defining new local usersExiting the Supervisor Level Introduction to Radius Entering the CLI Radius Authentication Procedure Radius Commands Allowed Managers Allowed Manager CLI Commands Configuration of the P330 Page Default Settings of the P330 Configuring the SwitchAvaya P330 Default Settings Default Settings of the P330 Chapter Default Settings of the P330 Default Settings of the P330 Avaya P332G-ML User’s Guide Basic Switch Configuration System Parameter Configuration Identifying the systemOperating parameters UTC Network Time Acquiring Protocols Parameter Configuration Basic Switch Configuration Avaya P332G-ML User’s Guide Avaya P330 Layer 2 Features OverviewEthernet Configuring Ethernet Parameters Flow Control PriorityMAC Address Ethernet Configuration CLI Commands Configuration CLI Commands for Ethernet FeatureCAM Table Ethernet Implementation in the Avaya P332G-ML Vlan Overview Vlan Configuration Multi Vlan Binding Vlan Tagging Illustrates these binding modes in P330 Ingress Vlan Security Automatic Vlan Learning Vlan CLI Commands Vlan CLI Commands Vlan Implementation in the Avaya P332G-ML Spanning Tree Protocol Spanning Tree ProtocolSpanning Tree per Port Rapid Spanning Tree Protocol Rstp About the 802.1w StandardPort Roles Spanning Tree Implementation in the P330 Family Spanning Tree Protocol CLI Commandss Spanning Tree Protocol CLI Commands Spanning Tree Protocol CLI Commandss MAC Aging CLI Commands Configuring the P330 for MAC AgingMAC Aging CLI Commands MAC Aging LAG CLI Commands LAG CLI CommandsLAG Overview LAG Implementation in the Avaya P330 Family of Products Port Redundancy Operation Port Redundancy Port Redundancy CLI Commands Redundancy CLI Commands check specIntermodule Port Redundancy Avaya P330 Layer 2 Features IP Multicast Filtering IP Multicast CLI Commands IP Multicast CLI CommandsIP Multicast Implementation in the Avaya P332G-ML Implementation of Weighted Queuing in the P330-ML Weighted QueuingWeighted Queuing CLI Commands Weighted Queuing CLI Commands Weighted Queuing CLI Commands Stack Health CLI Command Stack Health CLI CommandsStack Health Implementation of Stack Health in the P330 Family Port Classification Port Classification CLI Commands Stack Redundancy Avaya P330 Layer 2 Features Avaya P332G-ML User’s Guide What is Routing? Avaya P330 Layer 3 Features Routing Routing Configuration ForwardingMultinetting Multiple Subnets per Vlan IP Configuration CLI Commands IP Configuration Assigning Initial Router Parameters Obtaining and Activating a License Key Create the management/routing VLAN. Use the command Obtaining a Routing License Key Activating a Routing License Key License Key CLI Commands RIP Overview RIP Routing Interchange Protocol Configuration DIfferences Between RIP and RIP2 RIP CLI Commands Avaya P330 Layer 3 Features Ospf Overview Ospf Open Shortest Path First Configuration Ospf CLI Commands Static Routing Overview Static Routing Configuration Route Preferences Static Routing Configuration CLI Commands RIP Route Redistribution Route Redistribution Commands ARP Overview ARP Address Resolution Protocol Table Configuration ARP Table ARP CLI Commands DHCP/BOOTP Relay BOOTP/DHCP Overview BOOTP/DHCP CLI Commands NetBIOS Re-broadcast Configuration NetBIOS OverviewNetBIOS Re-broadcast Configuration CLI Commands Vrrp Overview Vrrp Virtual Router Redundancy Protocol Configuration Case#1 Vrrp Configuration Example Case #2 Vrrp CLI Commands Avaya P332G-ML User’s Guide 109 Srrp Configuration Srrp Configuration ExampleSrrp Overview Srrp CLI Commands Policy Configuration Overview Policy Configuration Policy Configuration CLI Commands Avaya P330 Policy Policy Configuration Example P330-1super#ip access-list 100 2 fwd3 tcp any host IP Fragmentation and Reassembly IP Fragmentation and Reassembly OverviewIP Fragmentation/Reassembly CLI Commands Layer 3 Configuration File Avaya P330 Layer 3 Features 118 Avaya P332G-ML User’s Guide System Requirements Embedded Web Manager Embedded Web Manager/Browser Compatability Running the Embedded Web Manager Welcome Web-based Manager Installing the Java Plug-in Install from the Avaya SiteInstall from your Local Web Site 124 Avaya P332G-ML User’s Guide P330 Page Troubleshooting the Installation Troubleshooting the InstallationPower supply is not user-replaceable Page Replacing the Stacking Sub-module Maintenance Chapter Maintenance 130 Avaya P332G-ML User’s Guide Updating the Software Software DownloadObtain Software Online Downloading Software Download New Version without Overwriting Existing Version United States How to Contact Us UAE AP Asia Pacific Region 136 Avaya P332G-ML User’s Guide