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Toshiba DKT2004-CT manual Troubleshooting, Problem Suggestion

Models: DKT2004-CT

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Troubleshooting and Specifications

Troubleshooting

Troubleshooting

If your cordless telephone is not performing to your expectations, try these suggestions. If you are still unable to resolve the problems, contact your telephone system administrator. Do not attempt to service this unit yourself. All service must be done by qualified service personnel.

	Problem	Suggestion

		Make sure the AC adapter is plugged into the base unit and wall
		outlet.
		If the AC adapter is plugged into a wall outlet with a switch, make
		sure the switch is turned on.
	CHARGE LED does not come on when	Make sure the handset is properly seated in the base unit.
	handset is placed on base unit.	Make sure the handset is properly seated in the base unit.
	handset is placed on base unit.
		Make sure the nickel-cadmium battery pack is properly placed on
		the handset.
		Make sure that the charging contacts on the handset and base
		unit are clean.

	Conversation interrupted frequently.	Make sure that the base unit antenna is fully vertical.
	Conversation interrupted frequently.	Move closer to the base unit.
		Move closer to the base unit.

	Press 7$/. and get no dial tone.	Move closer to the base unit.

		Check both ends of all telephone line cords for good
	Cannot configure the cordless digital	connections.
	Cannot configure the cordless digital
	telephone.	Make sure the AC adapter is plugged into the base unit and wall

		outlet.

		The nickel-cadmium battery may be weak. Charge the battery
		pack for 8-10 hours.
	Handset does not ring.	Check the Ringer Alert setting. It may be set to Ring Off.
	Handset does not ring.
		Make sure the base unit antenna is fully vertical.
		The handset may be too far away from the base unit.

	Tone noise	Move cordless telephone to the right side of the DKT.

	Other problems	Contact your telephone system administrator.

60	Strata DKT2004-CT Cordless Digital Telephone 10/02

Image 72

Toshiba DKT2004-CT manual Troubleshooting, Problem Suggestion

Contents

DKT2004-CT Cordless Digital Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Features Iii Contents Introduction OrganizationConventions Calls attention to important instructions or informationRelated Documents/Media Viii Grand Tour Applications BenefitsBenefits Cordless Digital Telephone Standard Parts Charge LED Batt Charge LED Power on LED Base Unit Controls and FunctionsFeatures Installation Review Safety InstructionsRatings are Input 120VAC 14W Output 10VDC 500mA Installation Select Location Connect and Apply Power to Base Unit Connect Telephone CordsTo use as a stand-alone telephone To use with a desk telephoneLine In to DKT Circuit Install Handset Battery Pack Attach Belt Clip to Handset optionalTo attach the belt clip to the handset To remove the belt clipRemoving and Charging Your Battery Pack Charging Extra Battery PacksTo remove the handset’s battery pack To charge the handset’s battery packInstalling Optional Headset Tips on Extending Battery Pack LifeOn a Call Standby Mode Installation Configuration3 Entering Program ModeConfiguration Handset Volume Level Ringer Volume LevelHandset MuteUsing the Handset Charging the HandsetSwitching a Call to Your Cordless Digital Telephone To transfer an active callSwitching a Call to the Desk Telephone VolUsing Memory To store a numberTo erase a stored number To dial a stored numberChain Dialing Features Account Code CallsTo dial using Forced Account Codes Verified/Non-Verified Account CodesForced Account Codes To dial using the Account Code button To enter an Account Code using access codesAutomatic Busy Redial Voluntary Account Codes Verified/Non-VerifiedTo cancel ACB Automatic CallbackTo set Automatic Callback Auto Redial Call ForwardSystem StationCall Forward Settings Call Forward CategoriesTo change your Pass Code To use the Call Forward button sequenceCall Forward Incoming Line Calls Call Forward Any Call Set for Another StationCall Park Orbits Call Forward SystemTo park a call To retrieve a parked callCall Pickup Group PickupPage/Internal Call Pickup To perform Call PickupFor Calls On Hold Dialing Description Call Waiting Direct Station Selection Buttons HotlineTo connect directly to another station’s extension Setting DND for Another Extension Do Not DisturbDoor Locks To deactivate DND for another extensionTo change your DND Pass Code To unlock a doorDoor Phones To answer a door phone callDoor Phone Name/Location Emergency Ringdown Held CallsPlacing Line Appearances or DN Calls on Hold To call/monitor a door phoneUsing Automatic Hold Switching Between CallsRetrieving Held Calls 7 5Isdn Outgoing Calling SubaddressMessage Waiting Responding to a Lit Msg LEDOff-hook Call Announce Override CallsBusy Override To make an OCA callDo Not Disturb Override Executive OverrideTo use DND Override To perform Executive OverrideClass of Service Override To perform Class of Service OverridePaging Privacy OverrideAnswering a All CallEmergency To set/cancel Privacy PrivacyRedial To use Privacy ReleaseRelease and Answer Speed DialMaking a Call Using Speed Dial Tone/Pulse DialingVoice Mail Direct Transfer To change Tone DialingVoice Mail Direct Transfer Feature Access Codes Feature Feature Access Code Sequences Account CodeCall Forward Any Calls Internal and External Call Forward Remote Activation Call Forward External Calls Remote ActivationCall Park Feature Access Codes Feature Feature Access Code Sequences LCD Language Change Private Network Access CodeLCR Outgoing Call Message Waiting MW Night Ring AnswerFeature Feature Access Code Sequences Speed Dial Register Volume Control Beep Volume Control RingingStart Application Substitution of Dial Travelling Class OverrideFeature Access Codes Troubleshooting and Specifications Troubleshooting Problem SuggestionRange and Performance Nine Simultaneous Conversation ChannelsSpecifications Radio InterferenceGeneral Base UnitIndex LCD Index