Troubleshooting, Problem Suggestion | Toshiba DKT2004-CT specification

Troubleshooting and Specifications

Troubleshooting

Troubleshooting

If your cordless telephone is not performing to your expectations, try these suggestions. If you are still unable to resolve the problems, contact your telephone system administrator. Do not attempt to service this unit yourself. All service must be done by qualified service personnel.

	Problem	Suggestion

		Make sure the AC adapter is plugged into the base unit and wall
		outlet.
		If the AC adapter is plugged into a wall outlet with a switch, make
		sure the switch is turned on.
	CHARGE LED does not come on when	Make sure the handset is properly seated in the base unit.
	handset is placed on base unit.	Make sure the handset is properly seated in the base unit.
	handset is placed on base unit.
		Make sure the nickel-cadmium battery pack is properly placed on
		the handset.
		Make sure that the charging contacts on the handset and base
		unit are clean.

	Conversation interrupted frequently.	Make sure that the base unit antenna is fully vertical.
	Conversation interrupted frequently.	Move closer to the base unit.
		Move closer to the base unit.

	Press 7$/. and get no dial tone.	Move closer to the base unit.

		Check both ends of all telephone line cords for good
	Cannot configure the cordless digital	connections.
	Cannot configure the cordless digital
	telephone.	Make sure the AC adapter is plugged into the base unit and wall

		outlet.

		The nickel-cadmium battery may be weak. Charge the battery
		pack for 8-10 hours.
	Handset does not ring.	Check the Ringer Alert setting. It may be set to Ring Off.
	Handset does not ring.
		Make sure the base unit antenna is fully vertical.
		The handset may be too far away from the base unit.

	Tone noise	Move cordless telephone to the right side of the DKT.

	Other problems	Contact your telephone system administrator.

60	Strata DKT2004-CT Cordless Digital Telephone 10/02

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Toshiba DKT2004-CT manual Troubleshooting, Problem Suggestion

Contents

DKT2004-CT Cordless Digital Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Features Iii Contents Introduction Organization Conventions Calls attention to important instructions or information Related Documents/Media Viii Grand Tour Applications Benefits Benefits Cordless Digital Telephone Standard Parts Charge LED Batt Charge LED Power on LED Base Unit Controls and Functions Features Installation Review Safety Instructions Ratings are Input 120VAC 14W Output 10VDC 500mA Installation Select Location Connect and Apply Power to Base Unit Connect Telephone CordsTo use as a stand-alone telephone To use with a desk telephone Line In to DKT Circuit Install Handset Battery Pack Attach Belt Clip to Handset optionalTo attach the belt clip to the handset To remove the belt clip Removing and Charging Your Battery Pack Charging Extra Battery PacksTo remove the handset’s battery pack To charge the handset’s battery pack Installing Optional Headset Tips on Extending Battery Pack LifeOn a Call Standby Mode Installation Configuration3 Entering Program Mode Configuration Handset Volume Level Ringer Volume LevelHandset Mute Using the Handset Charging the Handset Switching a Call to Your Cordless Digital Telephone To transfer an active call Switching a Call to the Desk Telephone Vol Using Memory To store a numberTo erase a stored number To dial a stored number Chain Dialing Features Account Code Calls To dial using Forced Account Codes Verified/Non-Verified Account CodesForced Account Codes To dial using the Account Code button To enter an Account Code using access codesAutomatic Busy Redial Voluntary Account Codes Verified/Non-Verified To cancel ACB Automatic CallbackTo set Automatic Callback Auto Redial Call ForwardSystem Station Call Forward Settings Call Forward Categories To change your Pass Code To use the Call Forward button sequence Call Forward Incoming Line Calls Call Forward Any Call Set for Another Station Call Park Orbits Call Forward System To park a call To retrieve a parked call Call Pickup Group PickupPage/Internal Call Pickup To perform Call Pickup For Calls On Hold Dialing Description Call Waiting Direct Station Selection Buttons HotlineTo connect directly to another station’s extension Setting DND for Another Extension Do Not Disturb Door Locks To deactivate DND for another extensionTo change your DND Pass Code To unlock a door Door Phones To answer a door phone callDoor Phone Name/Location Emergency Ringdown Held CallsPlacing Line Appearances or DN Calls on Hold To call/monitor a door phone Using Automatic Hold Switching Between CallsRetrieving Held Calls 7 5 Isdn Outgoing Calling Subaddress Message Waiting Responding to a Lit Msg LED Off-hook Call Announce Override CallsBusy Override To make an OCA call Do Not Disturb Override Executive OverrideTo use DND Override To perform Executive Override Class of Service Override To perform Class of Service OverridePaging Privacy Override Answering a All CallEmergency To set/cancel Privacy PrivacyRedial To use Privacy Release Release and Answer Speed Dial Making a Call Using Speed Dial Tone/Pulse DialingVoice Mail Direct Transfer To change Tone Dialing Voice Mail Direct Transfer Feature Access Codes Feature Feature Access Code Sequences Account CodeCall Forward Any Calls Internal and External Call Forward Remote Activation Call Forward External Calls Remote ActivationCall Park Feature Access Codes Feature Feature Access Code Sequences LCD Language Change Private Network Access CodeLCR Outgoing Call Message Waiting MW Night Ring Answer Feature Feature Access Code Sequences Speed Dial Register Volume Control Beep Volume Control RingingStart Application Substitution of Dial Travelling Class Override Feature Access Codes Troubleshooting and Specifications Troubleshooting Problem Suggestion Range and Performance Nine Simultaneous Conversation Channels Specifications Radio InterferenceGeneral Base Unit Index LCD Index