08Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
Problem | Remedy |
The disc won’t play or is | • Make sure the disc is free from dirt and dust and is not damaged (page 40). |
automatically ejected after loading. | • Make sure the disc is loaded with the label side |
| • Incompatible region number: If the region number on a |
| the player, the disc cannot be used (page 41). In this case the attention sentence “Incompatible disc |
| region number Can’t play disc” is displayed on screen. |
| • Condensation inside the player: Allow time for condensation to evaporate. Avoid using the player near |
| an |
| • Disc is loaded upside down: Reload the disc with the label side face up. |
Picture playback stops and the • Press STOP, then start playback again ( PLAY).
operation buttons cannot be used. • Press and hold the front panel STANDBY/ON button for about 10 seconds to switch the unit off, then press again to switch back on.
•Switch the power off once, unplug from the wall socket, then plug back in and switch on again using the front panel STANDBY/ON button.
New settings made in the Setup • Some settings can be changed while a disc is playing, but are not effective until the disc is stopped screen menus while a disc is playing then restarted: Press STOP, then start playback again ( PLAY).
are ineffective.
Settings are canceled. | • When the power is cut due to power failure or by unplugging the power cord, settings will be canceled: |
| Press STANDBY/ON on the front panel to turn the player off. Wait for |
| display, then unplug the power cord. |
The remote control doesn’t seem to work.
•The remote control is too far from the player, or the angle with the remote sensor is too wide: Use the remote within its operating range (page 18).
•The batteries are exhausted: Put in new ones (page 7).
•The CONTROL IN jack on the rear panel is connected: Point the remote control at the connected component to control this player (page 14).
•When the Startup Navigator is running, buttons other than OPEN/CLOSE, ///, ENTER and RETURN will not function.
No picture/No color. | • Incorrect video connections: Check that connections are correct and that plugs are inserted fully. Also |
| check the video cable for damage. |
| • TV/monitor or AV amplifier settings are incorrect: Check the instruction manual of the connected |
| equipment. |
| • The output resolution is set to 1080p/1080i/720p/480p but your TV/monitor is not compatible with these |
| formats: See Switching the video output to 480i using the front panel controls on page 12 for how to set |
| to 480i. |
| • Check that the PURE AUDIO indicator is not lit. If it is, press the PURE AUDIO button (See also Front |
| panel on page 16). |
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Screen is stretched or aspect does | • The TV Screen setting in the Initial Settings menu is incorrect. See Screen sizes and disc formats on |
not change. | page 41 for how to set it correctly for your TV/monitor. |
Picture disturbance during playback • This player is compatible with
or the picture is dark.signal, and when this type of disc is played back, stripes etc., may appear on some sections of the
picture depending on the TV. This is not a malfunction.
•Due to the player’s copy protection circuits, connection of this device through a VCR or an AV selector may prevent recording or cause picture problems. This is not a malfunction.
•Check whether the TV system is properly set (page 41).
The front panel display is dark or | • Check the FL DIMMER setting. Switch the setting with the FL DIMMER button on the remote control |
nothing is displayed. | (page 18). |
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