08
42
En
Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the

points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If

the trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out

repair work.

Problem Remedy
The disc won’t play or is
automatically ejected after loading.
• Make sure the disc is free from dirt and dust and is not damaged (page 40).
• Make sure the disc is loaded with the label side face-up and aligned properly in the disc tray guide.
• Incompatible region number: If the region number on a DVD-Video disc does not match the number on
the player, the disc cannot be used (page41). In this case the attention sentence “Incompatible disc
region number Can’t play disc” is displayed on screen.
• Condensation inside the player: Allo w time for condensation to evaporate. Avoid using the player near
an air-conditioning unit.
• Disc is loaded upside down: Reload the disc with t he label side face up.
DVD-Audio playback stops. • The disc may h ave been illegally copied.
Picture playback stops and the
operation buttons cannot be used.
• Press STOP, then start playback again (PLAY).
• Press and hold the front panel STANDBY/ON button for about 10 seconds to switch the unit off,
then press again to switch back on.
• Switch the power off once, unplug from the wall socket, then plug back in and switch on again using
the front panel STANDBY/ON button.
New settings made in the Setup
screen menus while a disc is playing
are ineffective.
• Some settings can be changed while a disc is playing, but are not effective until the disc is stopped
then restarted: Press STOP, then start playback again (PLAY).
Settings are canceled. • When the power is cut due to power failure or by unplugging the power cord, settings will be canceled:
Press STANDBY/ON on the front panel to turn the player off. Wait for “-OFF-” to disappear from the
display, then unplug the power cord.
The remote control doesn’t seem to
work.
• The remote control is too far from the player, or the angle with the remote sensor is too wide: Use the
remote within its operating range (page18).
• The batteries are exhausted: Put in new ones (page 7).
•The CONTROL IN jac k on the rear panel is connected: Point the remote control at the connected
component to control this player (page14).
• When the Startup Navigator is running, buttons other than OPEN/CLOSE, ///, ENTER and
RETURN will not function.
No picture/No color. • Incorrect video connections: Check that connections are correct and that plugs are inserted fully. Also
check the video cable for damage.
• TV/monitor or AV amplifier settings are incorrect: Check the instruction manual of the connected
equipment.
• The output resolution is set to 1080p/1080i/720p/480p but your TV/monitor is not compatible with these
formats: See Switching the video output to 480i using the front panel controls on page 12 for how to set
to 480i.
•C
he
ck that the PURE AUDIO indicator is not lit. If it is, press the PURE AUDIO button (See also Front
panel on page 16).
Screen is stretched or aspect does
not change.
•The TV Screen setting in the Initial Settings menu is incorrect. See Screen sizes and disc form ats on
page 41 for how to set it correctly for your TV/monitor.
Picture disturbance during playback
or the picture is dark.
• This player is compatible with Macro -Vision System copy guard. Some discs include a copy prevention
signal, and when this type of disc is played back, stripes etc., may appear on some sections of the
picture depending on the TV. This is not a malfunction.
• Due to the player ’s copy protection circuits, connection of this device through a VCR or an AV selector
may prevent recording or cause picture problems. This is not a malfunction.
• Check whether the TV system is properly set (page 41).
The front panel display is dark or
nothing is displayed.
• Check the FL DIMMER setting. Switch the setting with the FL DIMMER button on the remote control
(page 18).
DV58AV_KU_EN.book 42 ページ ２００７年８月３０日　木曜日　午後１時６分