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FAQ
•After I load a DVD disc, it ejects automatically after a few seconds!
Most likely, the disc is the wrong region for your player. The region number should be printed on the disc; check it against the region number of the player (which you can find on the rear panel). See also
If the region number is OK, it may be that the disc is damaged or dirty. Clean the disc and look for signs of damage. See also Taking care of your player and discs on page 40.
•Why won’t the disc I loaded play?
First check that you loaded the disc the right way up (label side up), and that it’s clean and undamaged. See Taking care of your player and discs on page 40 for information on cleaning discs.
If a disc loaded correctly won’t play, it’s probably an incompatible format or disc type, such as
•There’s no picture!
Check the front panel and make sure that the PURE AUDIO indicator isn’t lit. If it is, press the PURE AUDIO button to switch the video and HDMI outputs back on. See also Front panel on page 16.
Check that your TV is compatible with resolutions of 1080i, 720p, or 480p. See Watching 1080i/720p/480p from the component video outputs on page 12.
•I have a widescreen TV so why are there black bars at the top and bottom of the screen when I play some discs?
Some movie formats are such that even when played on a widescreen TV, black bars are necessary at the top and bottom of the screen. This is not a malfunction.
•I have a standard (4:3) TV and set the player to show widescreen DVDs in pan & scan format, so why do I still get black bars top and bottom with some discs?
Some discs override the display preferences of the player, so even if you have 4:3 (Pan & Scan) selected, those discs will still be shown in letter box format. This is not a malfunction.
•I’ve connected to a HDMI compatible component but I can’t get any signal and the front panel HDMI indicator won’t light!
Make sure that you’ve selected this player as the HDMI input in the settings for the component you’re using. You may need to refer to the instruction manual of the component to do this. See Connecting using HDMI on page 14 for more on HDMI compatibility.
•There’s no picture from the HDMI output!
This player cannot display pictures from DVI compatible sources. See Connecting using HDMI on page 14 for more on HDMI compatibility.
Make sure the resolution on this player matches that of the component you have connected using HDMI. See Resolution (Max) on page 33 to change the HDMI resolution.
•My AV receiver is definitely compatible with 96 kHz/88.2 kHz Linear PCM audio, but it doesn’t seem to work with this player. What’s wrong?
For digital
To fully take advantage of the high sampling rate audio, connect the analog audio outputs to your amplifier/receiver.
•Why can’t I hear SACD audio through the digital outputs?
SACD digital audio is only available through the HDMI outputs when connected to an
•Is it better to listen to
Some
Using the multichannel analog audio outputs for
•My
•There’s no sound from the optical/coaxial outputs or the HDMI interface!
Check the front panel and make sure that the PURE AUDIO indicator isn’t lit. If it is, press the PURE AUDIO button to switch the digital audio (optical/coaxial and HDMI) outputs back on.
You won’t hear any sound from the HDMI output if the source component is only
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