Chapter 6: Troubleshooting
Quotes are given for specified listed parts for a specific unit.
A 25% minimum restocking charge will be applied on returned stocked parts that were sold as spare/replacement parts. If the returned part is not a stocked item, a 50% restocking charge may be applied. Additionally, a Return Material Authorization Number is required when returning parts. To receive credit for returned repair/replacement parts, the parts must be returned to Black Box within 30 days of the purchase date. Spare part sales over 30 days old will be considered final and the parts will remain the sole property of the ordering party.
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