Acer Z5610, Z5600 manual Troubleshooting, Common Problems

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the troubleshooting sections to try and resolve the issue.

START

Hardware

Issue

Hardware or

Software failure?

Software

Issue

Determine

Hardware failure

Component

failure

LCD

failure

Mainboard

failure

HDD Image

failure

Go to specific

component

failure section

Go to LCD

failure section

Replace

Mainboard

4.If the Issue is still not resolved, see “Online Support Information” on page 197.

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