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Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to
3.Use the troubleshooting sections to try and resolve the issue.
START
Hardware
Issue
Hardware or
Software failure?
Software
Issue
Determine
Hardware failure
Component
failure
LCD
failure
Mainboard
failure
HDD Image
failure
Go to specific
component
failure section
Go to LCD
failure section
Replace
Mainboard
4.If the Issue is still not resolved, see “Online Support Information” on page 197.
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