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ODD Failure
If an Optical Disk Drive failure is determined, use the following flowchart to determine the required action:
START
DVD does not
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cable connection |
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| OK |
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| NG |
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Check DVD |
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| Replace ODD |
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module |
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| Replace |
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OK Close
OK Close
OK Close
ODD Not Operating Correctly
If the ODD exhibits any of the following symptoms it may be faulty:
•Audio CDs do not play when loaded
•DVDs do not play when loaded
•Blank discs do not burn correctly
•DVD or CD play breaks up or jumps
•Optical drive not found or not active:
•Not shown in My Computer or the BIOS setup
•LED does not flash when the computer starts up
•The tray does not eject
•Access failure screen displays
•The ODD is noisy
Perform the following general solutions one at a time to correct the problem.
1.Reboot the computer and retry the operation.
2.Try an alternate disc.
3.Navigate to Start´ Computer. Check that the ODD device is displayed in the Devices with Removable Storage panel.
4.Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.
a.
104 | Chapter 4 |