Troubleshooting

231

Streaked vertical lines appear on prints

ABCDE ABCDE ABCDE

Leading edge

Trailing edge

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aDepending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog.

bResend the print job.

Do streaked vertical lines appear on prints?

 

 

 

 

 

 

Step 2

Go to step 3.

Do one or more of the

From the printer control panel, set the paper texture, type, and weight in

 

following:

the Paper menu to match the paper loaded in the tray.

 

Specify the paper

 

 

 

texture, type, and

Do the paper texture, type, and weight match the paper in the tray?

 

 

weight from the

 

 

 

tray settings to

 

 

 

match the paper

 

 

 

loaded in the tray.

 

 

Change the paper

 

 

 

loaded in the tray

 

 

 

to match the paper

 

 

 

texture, type, and

 

 

 

weight specified in

 

 

 

the tray settings.

 

 

 

Step 3

Go to step 4.

The problem is solved.

a Load paper from a fresh package.

 

 

 

Note: Paper absorbs moisture due to high humidity. Store paper in

 

 

 

its original wrapper until you use it.

 

 

 

b Resend the print job.

 

 

 

Do streaked vertical lines appear on prints?

Step 4

Go to step 5.

The problem is solved.

aReinstall the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

2Install the imaging unit, and then the cartridge.

bResend the print job.

Do streaked vertical lines appear on prints?

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Lexmark MS510DN, 35ST301, 35S0450, 35S0300, 35S0400, 35ST300 Streaked vertical lines appear on prints, Troubleshooting 231