Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a prob- lem is not described below.
Symptom | Cause/solution |
•Is the LAN cable (category 5 or better) firmly connect- ed to the network connector of the unit?
•Is the link LED lit?
When it is not lit, connection to a LAN may not be established or a network may be not working correct- ly.
Check if the cables have any contact failure or if the wiring is correct or not.
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•Is the power of the unit on?
Check if the power of the unit is turned on.
•Are the set IP addresses valid?
•Are you accessing the wrong IP address?
Check the connection as follows With the Windows command prompt, > ping "IP address of the unit"
If there is reply from the unit, the connection is normal. If not, proceed either of the following.
•Reboot the unit and change the IP address by using the Panasonic IP setup software within 20 minutes after the restart.
•Reboot the unit while holding the [INITIAL SET] button on the unit. The unit will be initialized and the IP address will return to the default setting "192.168.0.10".
After the unit is initialized, access the unit and set the IP address again. (When the unit is initialized, all the settings of the unit previously configured on the setup menus will be initialized.)
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