Symptom
Images cannot be saved on the SD memory card.
Cannot transmit audio to the unit.
The alarm occurrence indi- cation button, the [AUX] but- tons and the SD recording status indicator on the "Live" page do not display the cur- rent status in real time.
No image is displayed on the "Live" page.
Cannot download the log list.
Cause/solution
•Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
•Is the SD memory card formatted?
Format the SD memory card.
•Isn’t the write protect switch set to "LOCK"?
When the write protect switch is set to "LOCK", avail- able size/total size indication of the SD memory card to be displayed on the [SD memory card] tab will be "**********KB/**********KB".
•Isn't the SD memory card out of order?
There are limited times to overwrite on an SD memory card. When frequently overwritten, it may be at the end of product life. It is recommended to replace the SD memory card.
•Are the microphone and the speaker connected cor- rectly and firmly?
Confirm that they are connected correctly and firmly.
•Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera View 4" is installed.
•Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera View 4" is installed.
•Is "Real time" selected for "Alarm status update mode"?
•Press the [F5] key on the keyboard of the PC or click the [Live] button.
•Download of files using Internet Explorer may be dis- abled.
Click "Internet Options" on the Tool menu of Internet Explorer, and [Security] tab. Then, click the [Custom Level…] button to open the "Security Setting" win- dow. Under "Download", select "Enable" for "Automatic prompting for file downloads". Click the [OK] button. The "Warning" window will be displayed. Click the [Yes] button.
Reference
pages
Installation
Guide
31
31
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Installation
Guide
4
4
30
7
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63
