About the displayed system log
Refer to page 21 for how to check the system log.
Error indications relating to SMTP
Category | Indication | Description |
POP3 server error | Authentication error. | • Entered user name or password may be |
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| incorrect. Check if the mail settings are |
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| configured correctly. |
Failed to find the POP3 server.
•The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly.
•The POP3 server may be down. Ask the network administrator.
SMTP server error | Authentication error. | • Entered user name or password may be |
|
| incorrect. Check if the mail settings are |
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| configured correctly. |
Failed to resolve the mail server address from DNS.
•The designated IP address of the DNS may be incorrect. Check if the DNS set- tings are configured correctly.
•The DNS server may be down. Ask the network administrator.
Failed to find the SMTP server.
•The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly.
•The SMTP server may be down. Ask the network administrator.
Internal error | Undefined error. | • An error occurred in the mail function. |
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| Check if the mail settings are configured |
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| correctly. |
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Error indications relating to FTP
Category | Indication | Description |
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FTP server error | Failed to resolve the FTP server address | • The FTP server may be down. Ask the |
| from DNS. | network administrator. |
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| Failed to find the FTP server. | • The IP address of the server may be |
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| incorrect. Check if the IP address of the |
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| server is configured correctly. |
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Connection error | File transfer error. | • The FTP server settings may be incor- |
| rect. Check if the FTP settings are config- | |
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| |
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| |
| Passive mode error. | ured correctly. |
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| • The settings relating to the indicated item |
| Log out failed. | |
| may be incorrect. Check if the FTP set- | |
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| tings are configured correctly. |
| Failed to change the directory. | |
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| |
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| User name or password isn't correct. |
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Internal error | Undefined error. | • An error occurred in the FTP function. |
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| Check if the FTP settings are configured |
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| correctly. |
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