Panasonic SC-NE5 owner manual Troubleshooting, Common problems, Bluetooth, Disc operations, Radio

Troubleshooting

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the following guide do not solve the problem, refer to “Customer Services Directory (United States and Puerto Rico)” on page 30 if you reside in the U.S.A. or Puerto Rico, or refer to “Limited Warranty (ONLY FOR CANADA)” on page 31 if you reside in Canada.

To return all settings to the factory preset

When the following situations occur, reset the memory of both the CD unit and the speaker unit:

≥There is no response when buttons are pressed.

≥You want to clear and reset the memory contents.

1Disconnect the AC power supply cord. (Wait for at least 3 minutes before proceeding to step 2.)

2While pressing and holding down [Í/I] on the unit, reconnect the AC power supply cord.

≥Keep holding down [Í/I] until “--------” appears on the display.

3Release [Í/I].

≥All the settings are returned to the factory preset. You will need to reset the memory items.

Do you have the latest software installed?

≥Occasionally, Panasonic may release updated software for this system that may add or improve the way a feature operates. (l 21)

Common problems

The CD unit and the speaker unit are not wirelessly connected.

The sound is interrupted.

The standby/on indicator on the side of the CD unit lights red.

The display shows “NOCONNECT” or “CANNOT ACCEPT”.

This system has a wireless communication problem, follow the instructions below.

1Check that the AC power supply cords are connected to the both units.

2If the devices which use 2.4 GHz are being used near this system, turn them off temporarily.

3Move the both units closer together.

A wireless connection will be automatically established.

≥If a wireless connection is not established, set the communication mode to “C.MODE1”. (l 22)

≥If the problem persists, connect the units with cables. (l 8)

Only the speaker unit’s display turns on.

≥Press any button on the CD unit, or select “CD”, “IPOD_DOCK”, or “IPOD_PORT” as an audio source.

Humming heard during play.

≥An AC power supply cord or fluorescent light is near the cords. Keep other appliances and cords away from this system’s cables.

Bluetooth®

Pairing cannot be done.	ENGLISH
≥ Check the Bluetooth® device condition.
The device cannot be connected.
≥ The pairing of the device was unsuccessful or the registration has
been replaced. Try pairing the device again. (l 16)
≥ This system might be connected to a different device. Disconnect
the other device and try pairing the device again.

The device is connected but audio cannot be heard through the speaker unit.

≥For some built-in Bluetooth® devices, you have to set the audio output to “SC-NE5” manually. Read the operating instructions for the device for details.

The sound is interrupted.

≥The device is out of the 10 m (33 ft) communication range. Bring the Bluetooth® device closer to this system.

≥Remove any obstacle between this system and the device.

≥Other devices that use the 2.4 GHz frequency band (wireless router, microwaves, cordless phones, etc.) are interfering. Bring the Bluetooth® device closer to the speaker unit and distance it from the other devices.

≥Select “MODE 1” for stable communication. (l 16)

Disc operations

Incorrect display or play will not start.

≥Make sure that the disc is compatible with this system. (l 5)

≥There is moisture on the lens. Wait for about an hour and then try again.

Radio

A beat sound or noise is heard while receiving radio broadcast.

≥Confirm the FM antenna is properly connected. (l 8)

≥Adjust the position of the antenna.

≥Try to keep a certain amount of distance between the antenna and AC power supply cord.

≥Try using an outdoor antenna if there are buildings or mountains nearby.

≥Switch the television or other audio player off or separate it from this system.

≥Keep this system away from mobile phones if the interference is apparent.

Stations cannot be selected.

Change the FM frequency step.

1Press [CD/RADIO] to select “FM”.

2Press and hold [SELECTOR] on the speaker unit.

After a few seconds the display changes to show the current lowest frequency. Continue to hold the button down. The lowest frequency changes and the step is changed.

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(ENG) VQT4U55