Other Information
CableCARD Device
Problem | Possible Remedies | |
Problems using CableCARD | ❏ | Check that the CableCARD is inserted properly (see page 20). |
device or CableCARD services | ❏ | The CableCARD device must be activated by your local cable TV provider before |
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| you can receive digital cable TV services. See the activation instructions on page 20. |
| ❏ | Check the Diagnostics and CableCARD setting options (see page 56). (This can |
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| be useful in providing information to an authorized technician or repair person.) |
| ❏ | Contact your cable TV provider. |
| ❏ | If you have moved, ask the CableCARD provider in your new location for a new |
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| CableCARD. |
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Twin View
Problem | Possible Remedies | |
I cannot get Twin View to work ❏ | If you are using a cable box to unscramble all channels (as shown on page 16), | |
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| you cannot use the Twin View feature. This is because the cable box can |
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| unscramble only one channel at a time. |
| ❏ | You can use Twin View to view a signal from a different source that is connected |
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| to the TV’s A/V jacks (such as a VCR or DVD player) in the second window by |
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| pressing TV/VIDEO while in Twin View. |
| ❏ | Sources connected to the VIDEO 3, VIDEO 5, VIDEO 6, VIDEO 7, and VIDEO |
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| 8 inputs, as well as digital sources display only in the left Twin View window. |
| ❏ | Twin View is not available when using VIDEO 9 (PC) IN. |
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There is no Twin View window, | ❏ | Be sure the Twin View window is set to a video input or channel that has a signal |
or it is just static |
| airing. |
| ❏ | You might be tuned to a video input with nothing connected to it. Try cycling |
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| through the video inputs by pressing TV/VIDEO. |
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Twin View cannot display | ❏ | Try cycling through the video inputs by pressing TV/VIDEO. Check that the |
anything but TV channels |
| Label Video Inputs option is not set to Skip. (See the Setup setting on page 60.) |
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Twin View displays the same | ❏ | Both Twin View windows might be set to the same channel. Try changing |
program in both windows |
| channels in either window. |
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Picture
Problem | Possible Remedies |
No picture (screen not lit), no sound
❏If your TV does not turn on and the POWER LED keeps blinking in red, your TV may need service. Call your local Sony Service Center.
❏Make sure the power cord is plugged in.
❏Press POWER on the front of the TV.
❏Press TV/VIDEO to cycle through the connected video sources.
❏Try another channel; it could be station trouble.
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