Sony KE-42M1 manual Troubleshooting, Self-diagnosis function, Trouble Symptoms Remedies

Troubleshooting

Self-diagnosis function

The TV is equipped with a self-diagnosis function. If there is a problem with your TV, the (.D(Power on/ Stand by) LED on the front panel will flash repeatedly in red. Writing down the duration of flashes and interval between flashes helps you intbrm qualified Sony personnel of the TV's condition.

(3 (Power on/ Stand by) LED (flashing in red)

1Measure how long the (.D(Power on/Stand by) LED flashes and stops flashing.

For example, the LED flashes for 2 seconds, stops flashing for 1 second, and flashes for 2 seconds.

2Press @ (Power) on the TV to turn it oft, and disconnect the power cord, then inform qualified Sony personnel or the Direct Response Center/ Customer Relations Center of how the indicator flashes (duration and interval).

Trouble

symptoms

and

remedies

Problem

Possible

remedies

No picture.

Cannot

receive

any

channels.

•

Make

sure

the

power

cord

is

connected

securely.

• Turn on the power of the TV.

•

Check

antenna/cable

connections.

•

Press

PIC

OFF

on

the

remote

control

so that

the

_[

(Picture

oft)

LED goes

off.

Cannot

receive

upper

•

Set

"Cable"

to

"Off'

in the

_

(Channel)

menu

(page

36).

channels

(UHF)

when

using

•

Perform

Auto

Pro_am

to

add

receivable

channels

that

are

not

presently

in

the

TV's

an

antenna,

memory

(page

35).

TV

is

locked

to

one

channel.

•

Perform

Auto

Pro_am

to

add

receivable

channels

that

are

not

presently

in

the

TV's

memory

(page

35).

• Check your Channel Fix setting (page 37).

Cannot

receive

any

channels

•

Perform

Auto

Pro_am

to

add

receivable

channels

that

are

not

presently

in

the

TV's

when

using

cable

TV.

memory

(page

35).

•

Make

sure

"Cable"

in

the

_

(Channel)

menu

is

set to "On"

(page

36).

Cannot

receive

or select

•

Perform

Auto

Pro_am

to

add

receivable

channels

that

are

not

presently

in

the

TV's

channels,

memory

(page

35).

The

TV

turns

off

•

Check

that

the

Sleep

timer

is

activated

(page

75).

automatically.

(The TV enters the standby

mode.)

Some

video

sources

do

not

•

Check

the

connection

between

the

optional

video

equipment

and

the

TV.

appear.

•

Press

the Input

Select

buttons

on the

remote

control

(page

52).

•

When

Y°U c°nnect

vide°

equipment

t° b°th

the VIDEO

and the

S VIDEO

input

jacks'

make sure

"Auto

YC"

in the _

(Setup) menu

is set to

"On" to view

the S VIDEO

input

(page

23).

>

o..

Q.

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