Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

TV

Problem

Solution

No picture (screen is dark) and no sound.

Poor or no picture (screen is dark), but good sound.

No picture or no menu information from equipment connected to the Scart connector.

Good picture, no sound.

No colour on colour programmes.

When you switch on the TV the last channel you were watching before switching the TV off does not appear.

Distorted picture when changing programmes or selecting teletext.

Wrong characters appear when viewing teletext.

Wrong characters appear when viewing NexTView.

Snowy picture when viewing a TV channel.

•Check the aerial connection.

•Plug the TV in and press the button on the front of the TV.

•If the standby indicator is on, press TV button on the remote control.

•Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to the factory settings (see page 13).

•Check that the optional equipment is on and press the button repeatedly on the remote control until the correct input symbol is displayed on the screen (see page 25).

•Press the + button on the remote control.

•Check that “TV Speakers” is “On” in the “Sound Adjustment”

menu (see page 14).

•Check that headphones are not connected.

•Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to factory settings (see page 13).

•This is not a malfunction. Press the number buttons on the remote control to select the desired channel.

•Turn off any equipment connected to the Scart connector on the rear of the TV.

•Use the menu system to enter the “Country” menu (see page 18) and select the country in which you operate the TV set. For cyrillic languages, we recommend selecting Russia country if your own country does not appear in the list.

•Use the menu system to enter the “Language” menu (see page 18) and select the same language that NexTView is broadcast in.

•Using the menu system, select the “Manual Programme Preset” menu and adjust Fine Tuning (AFT) to obtain better picture reception (see page 20).

•Using the menu system, select the “Noise Reduction” option in the “Picture Adjustment” menu and select “On” to reduce the noise in the picture (see page 13).

No unscrambled picture whilst viewing an unscrambled channel with a decoder or a Set Top Box connected through the Scart connector

3/ S 3

•Using the menu system, select the “Features” menu and set “AV3 Output” to “TV” (see page 17).

•Check that the Decoder or the Set Top Box is not connected on the

scart 2/ 2.

32 Additional Information

continued...