Additional Information

Troubleshooting

Here are some simple solutions to the problems which may affect the picture and sound.

Problem

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No picture (screen is dark), no sound.• Plug the set in.

 

 

 

 

 

 

 

 

 

 

• Press the

 

button on the front of the set.

 

 

 

 

 

 

 

 

 

 

• If the indicator is on in red colour, press TVbutton on the remote

 

 

 

 

 

control.

 

 

 

 

 

 

 

 

 

 

 

 

• Check the aerial connection.

 

 

 

 

 

 

 

 

 

 

• Check that the selected video source is on.

 

 

 

 

 

 

 

 

 

 

• Turn the set off for 3 or 4 seconds and then turn it on again using the

 

 

 

 

 

button on the front of the set.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Poor or no picture (screen is dark),• Using the MENU system, select the Picture Adjustment menu. Adjust the
brightness, contrast and colour balance levels.

 

 

 

 

 

but good sound.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Poor picture quality when watching a

• Press the

 

button repeatedly on the remote control until the RGB

 

symbol

 

 

 

1 is displayed on the screen.

 

 

 

 

 

RGB video source.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Good picture, no sound

• Press the

 

+/- button on the remote control.

 

 

 

 

 

• Check that "Main" speaker is selected in the "Features" menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GB

No colour on colour programmes

• Using the MENU system, select the Picture Adjustment menu. Adjust the

 

 

 

 

 

colour balance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Distorted picture when changing• Turn off any equipment connected to the Scart connectors on the rear of

 

 

the set.

 

 

 

 

 

 

 

programmes or selecting teletext

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Striped picture

 

• Adjust the RF Atenuator (ATT). For details, please refer to the section

 

"Using the Further Programme Preset function".

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Noisy picture when viewing TV channel• Adjust Fine Tuning (AFT) to obtain better picture reception. For details,
please refer to the section "Using the Further Programme Preset function"

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote control does not function• Replace the batteries.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The lamp indicator

 

 

on the set• Replace the lamp. For details please refer to the section “Replace the

 

 

 

 

Lamp”

 

 

 

 

 

 

 

flashes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The standby indicator

on the set

• If you are changing the lamp without disconnecting the power cord, the

 

 

 

 

 

 

 

 

 

 

flashes.

standby indicator flashes. To continue changing the lamp, disconnect the
power cord and wait for about 30 minutes.

 

 

• Check that the lamp cover is tightly attached.

 

• If you are not changing the lamp but the standby indicator flashes, contact

 

your nearest Sony service centre.

 

 

• If you continue to have these problems, have your TV serviced by qualified personnel.

• NEVER open the casing yourself.

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Additional Information

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