Video
Problem | Possible Remedies |
No picture | ❏ If your TV does not turn on, and a red light keeps flashing, your TV may |
(screen not lit), no sound | need service. Call your local Sony Service Center. |
| ❏ Make sure the power cord is plugged in. |
| ❏ Press the POWER button on the front of the TV. |
| ❏ Press the TV/VIDEO button to cycle through the connected video sources. |
| ❏ Try another channel; it could be station trouble. |
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Dark, poor or no | ❏ Adjust the Picture option in the Video Menu (see page 66). |
picture (screen lit), | ❏ Adjust the Brightness option in the Video Menu (see page 66). |
good sound | ❏ Check the antenna/cable connections. |
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No color | ❏ Adjust the Color option in the Video Menu (see page 66). |
Only snow and noise | ❏ Check the antenna/cable connections. |
appear on the screen | ❏ Try another channel; it could be station trouble. |
| ❏ Press ANT to change the input mode (see page 40). |
Dotted lines | ❏ Adjust the antenna. |
or stripes | ❏ Move the TV away from noise sources such as cars, neon signs, or hair- |
| dryers. |
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Double images or ghosts | ❏ Using a highly directional outdoor antenna or a cable may solve the |
| problem. |
“Black box” on screen | ❏ You have selected a text option in the Setup Menu and no text is available. |
| (See page 77 to reset Setup selections.) To turn off this feature, set the |
| Caption Vision option to Off. If you were trying to select closed captioning, |
| select CC1 instead of TEXT |
Black bands appear at the | ❏ Some |
top and bottom of the screen | than 16:9, such as 2.35:1. (This is especially common with theatrical |
| releases). Your TV will show these programs with black bands at the top |
| and bottom of the screen. For more details, check the documentation that |
| came with your DVD (or contact your program provider). |
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Audio
Problem | Possible Remedies | |
Good picture, | ❏ | Press MUTING so that the word Muting disappears from the screen (see page |
no sound |
| 40). |
| ❏ | Make sure the Speaker option is set to On in the Audio Menu (see page 69). |
| ❏ | Make sure the MTS option is set to Stereo or Mono (see page 68). |
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Cannot gain enough volume ❏ | Increase the volume of the cable box using the cable box’s remote control. | |
when using a cable box |
| Then press TV FUNCTION and adjust the TV’s volume. |
Sound seems weak or | ❏ | The TV’s audio might be set to Auto SAP or Mono, when it might be better set |
insufficient |
| to Stereo. In the Audio Menu (see page 68), set the MTS setting to Stereo. If |
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| already set to Stereo, switch to Mono (which may reduce background noise |
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| during weak stereo broadcasts). |
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Cannot raise the volume on | ❏ | If the Speaker option is set to Off and the Audio Out option is set to Fixed (in |
external audio speakers |
| order to output the sound to your audio system) use your audio receiver to |
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| adjust the sound (see page 68). Or, to use the TV remote control, set the |
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| Audio Out option to Variable. |
| ❏ | To turn on the TV speakers, set the Speaker option to On (see page 68). |
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SETUP
SETUP
SETUP
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