Troubleshooting

Problems and remedies

Should you encounter a problem with your system, do the following:

1Make sure the power cord and speaker cords are connected correctly and firmly.

2Find your problem in the troubleshooting checklist below and take the indicated corrective action.

If the problem persists after doing all of the above, consult your nearest Sony dealer.

When the ?/1 indicator flashes

Immediately unplug the power cord and check the following items.

•(FST-ZX100D/LBT-ZX100D/ MHC-GN1000D only)

Is the system control cable connected correctly?

•If your unit have a voltage selector, is the voltage selector set to the correct voltage? Check the voltage for your region, then make sure the voltage selector is set correctly.

•Are the + and – speaker cords short- circuited?

•Are you using the supplied speakers?

•Is anything blocking the ventilation holes on the rear of the unit?

After checking the above items and fixing any problems, plug in the power cord again and turn on the unit. If the ?/1 indicator still flashes, or if the cause of the problem cannot be found even after checking all the above items, consult your nearest Sony dealer.

General

The display starts flashing as soon as you plug in the power cord even though you have not turned on the system.

•The demonstration mode started. Press ?/1 (see step 7 of “Hooking up the system” on page 11).

The clock or timer setting is canceled.

•The power cord is disconnected or a power failure occured. Redo “Setting the clock” (page 13). If you have set the timer, redo “Waking up to music” (page 64) and “Timer recording radio programs”

(page 65).

The radio presetting is canceled.

•The power cord is disconnected or a power failure occured for longer than half a day. Redo “Presetting radio stations” (page 47).

“– –:– –” appears in the display.

•A power failure has occurred. Set the clock (page 13) and timer settings (page 64 and 65) again.

There is no sound.

•Press VOLUME + repeatedly (or turn MASTER VOLUME on the unit clockwise).

•The headphones are connected to the PHONES jack.

•Check the speaker connections (page 9).

•There is no audio output during Timer Recording.

•The system is in pause mode, in Slow-motion Play or in Lock Search. Press H (or nN on the unit) to start the playback.

There is no microphone sound.

•Press VOLUME + repeatedly (or turn MASTER VOLUME on the unit clockwise) or turn MIC 1 LEVEL or MIC 2 LEVEL on the unit clockwise to adjust the microphone volume.

•Make sure the microphone is connected to the MIC 1 or MIC 2 jack correctly.

There is severe hum or noise.

•A TV or VCR is placed too close to the unit. Move the unit away from the TV or VCR.

•Move the unit away from the source of noise.

•Connect the unit to a different wall outlet.

•Install a noise filter (commercially available) to the power cord.

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