Problem | Causes and remedies |
|
|
NETWORK LED on the Base Station | • Check whether the connection type is correct. |
does not turn on. | See “Connecting to the router” (1 page 17) and check to make sure |
| you have selected the correct connection type. |
| • Check whether the modem power and router power are turned on. |
| If the power is turned on, try turning the power off, waiting for a short |
| while, and then turning the power on again. |
| • Make sure the LAN cable is securely connected. |
| • Make sure you are using the correct type of LAN cable |
| or |
| To determine the cable type you need, refer to the operating instructions |
| for the device you want to connect or contact your ISP. |
| • Your Internet service contract may only allow one device to connect to |
| the Internet at a time. Make sure no other device is already online. |
|
|
Cannot automatically receive an IP | • Make sure the LAN cable is securely connected. |
address (no value displayed). | • Make sure the router’s DHCP server is enabled. |
|
|
Messages on the [Base Station Settings] | • After logging on to the [Base Station Settings] screen, choose your |
screen are displayed in a foreign | |
language. |
|
|
|
LocationFree Player
Problem | Causes and remedies |
|
|
Cannot connect a computer to the Base | • Is the wireless LAN set up properly? Configure the same information |
Station via a wireless connection. | on the computer as you set on page 43. |
| • Check the frequency band (2.4 GHz band) supported by your computer |
| or wireless LAN card and set the Base Station to operate at that |
| frequency band. |
|
|
Cannot register a computer on the Base | • Switch the Base Station to setup mode after you connect the computer |
Station. | to the Base Station via a wireless connection or router. |
| • When connecting to one Base Station from multiple computers, a |
| separate serial key is required for each computer. |
| • To register a computer to a Base Station that is not on the same LAN, |
| you need to generate a password in [Device Registration] under |
| [Advanced Setup] on the [Base Station Settings] screen and then enter |
| |
|
|
Nothing is shown on the [Base Station | • Directly enter the IP address or domain name, or check the following |
Selection] screen. | items: |
| - Is the Base Station turned on? |
| - Is the Base Station connected to the network? |
| - Check the settings of security software because the Base Station may |
| be blocked by the firewall function in |
| types of software. |
| - When connected via a wired LAN, make sure the Base Station and |
| computer are connected properly to the LAN ports of the router. |
| - If the connection settings of the Base Station were set manually, |
| check the IP address setting. |
| - Is a global IP address set for the WAN side of the router and a private |
| address set for the Base Station? For more information on your |
| global IP address, contact your ISP. |
| • If you are using a LAN with global IP addresses and the Base Station is |
| not detected for security reasons, you need to enter the IP address |
| assigned to the Base Station in the address field of your web browser. |
|
|
Others
50