Troubleshooting
Problems and remedies
Should you encounter a problem with your system, do the following:
1Make sure the power cord and speaker cords are correctly and firmly connected.
2Find your problem in the troubleshooting checklist below and take the indicated corrective action.
If the problem persists after doing all of the above, consult your nearest Sony dealer.
When the ?/1 indicator flashes
Immediately unplug the power cord and check the following items.
•Is the voltage selector set to the correct voltage?
Check the voltage for your region, then make sure the voltage selector is set correctly.
•Are the + and – speaker cords
•Are you using only the prescribed speakers?
•Is anything blocking the ventilation holes on the rear of the system?
After checking the above items and fixing any problems, connect the power cord again and turn on the system. If the indicator still flashes, or if the cause of the problem cannot be found even after checking all the above items, consult your nearest Sony dealer.
General
The display starts flashing as soon as you plug in the power cord even though you have not turned on the system (see step 5 of “Hooking up the system” (page 6)).
•Press DISPLAY twice while the system is off. The demonstration disappears.
“–
•A power interruption has occurred. Set the clock (page 8) and timer settings (pages 21 and 22) again.
The clock setting/radio presetting/timer is canceled.
•Redo the following:
There is no sound.
•Press VOL +/– or turn VOLUME control on the unit clockwise.
•Make sure the headphones are not connected.
•Check the speaker connections (page 6).
•There is no audio output during
Sound comes from one channel, or unbalanced left and right volume.
•Place the speakers as symmetrically as possible.
•Connect the supplied speakers.
Sound lacks bass.
•Check that the speaker’s + and – jacks are connected correctly.
There is severe hum or noise.
•Move the system away from the source of noise.
•Connect the system to a different wall outlet.
•Install a noise filter (commercially available) to the mains line.
The timer cannot be set.
• Set the clock again (page 8).
The timer does not function.
•Check the timer setting and set the correct time (pages 21 and 22).
•Cancel the Sleep Timer Function (page 20).
The remote does not function.
•Remove the obstacle.
•Move the remote closer to the system.
•Point the remote at the system’s sensor.
•Replace the batteries (R6/size AA).
•Locate the system away from the fluorescent light.
There is acoustic feedback.
• Reduce the volume.
The color irregularity on a TV screen persists.
•Turn off the TV set once, then turn it on after 15 to 30 minutes. If the color irregularity still persists, place the speakers farther away from the TV set.