Self-diagnosis Function

(When letters/numbers appear in the display)

When the self-diagnosis function is activated to prevent the system from malfunctioning, a 5-character service number (e.g. C 13 50) with a combination of a letter and 4 digits appears on the TV screen or the front panel display. In this case, check the following table.

First 3

Cause and corrective

characters of

action

the service

 

number

 

C 13

This disc is dirty.

 

Clean the disc with a

 

soft cloth (page 108).

C 31

The disc is not inserted

 

correctly.

 

Restart the system,

 

then re-insert the

 

disc correctly.

E XX

To prevent a

(XX is a

malfunction, the

number)

system has performed

 

the self-diagnosis

 

function.

 

Contact your nearest

 

Sony dealer or local

 

authorized Sony

 

service facility and

 

give the 5-character

 

service number.

 

Example: E 61 10

When displaying the version number on the TV screen

When you turn on the system, the version number [VER.X.XX] (X is a number) may appear on the TV screen. Although this is not a malfunction and for Sony service use only, normal system operation will not be possible. Turn off the system, and then turn on the system again to operate.

106GB