Play does not start.

•Open the disc tray and check whether a disc is loaded.

•Wipe the disc clean (see page 41).

•Replace the disc.

•Place the disc correctly in the center of the tray.

•Place the disc in the tray with the label side up.

•Remove the disc and wipe away the moisture on the disc, then leave the system turned on for a few hours until the moisture evaporates.

•Press CD NXto start play.

The sound skips.

•Wipe the disc clean (see page 41).

•Replace the disc.

•Try moving the system to a place without vibration (e.g., on top of a stable stand).

•Try moving the speakers away from the system, or placing them on separate stands.

•When you listen to a track with bass sounds at high volume, the speaker vibration may cause the sound to skip.

Play does not start from the first track.

•Press PLAY MODE/TUNING MODE in stop mode repeatedly until “ PROGRAM” or

“ SHUFFLE” disappears to return to Normal Play.

The disc tray does not open and “ LOCKED” appears.

•Contact your Sony dealer or local authorized Sony service facility.

MP3 files cannot be played back.

•Recording was not performed according to the ISO 9660 level 1 or level 2 format.

•The file extension “ .MP3” is not added to the file name.

•Files are not stored in MP3 format.

•Discs containing files other than MPEG 1 Layer- 3 will not be played.

•Files smaller than 64 kbytes will not be played.

MP3 files take longer to play back than others.

After the unit read all files on the disc, playback may take more time than usual if:

–the number of folders or files on the disc is very large.

–the folder and file organization structure is very complicated.

The folder title, track title and ID3 tag do not appear correctly.

•The disc was not recorded in conformance with ISO 9660 level 1. Use a disc that conforms with ISO 9660 level 1.

The folder title, track title and ID3 tag appear as spaces. The CD-TEXT characters do not appear correctly.

•This system can display only the ASCll character code correctly. Other characters may appear incorrectly.

About ID3 tag version 2

Although not a malfunction, the following occurs when an MP3 file containing ID3 tag ver. 2 is played:

–When skipping a portion of ID3 tag ver. 2 (at the beginning of the track), sound is not output. Skip time changes depending on ID3 tag ver. 2 capacity.

Example: At 64 kbytes, it is about 2 seconds (with RealJukebox*).

–When skipping a portion of ID3 tag ver. 2, the displayed elapsed playing time is inaccurate. For MP3 files of a bit rate other than 128 kbps, time is not displayed accurately during playback.

–When an MP3 file is created with MP3 conversion software (ex. RealJukebox*), ID3 tag ver. 2 will automatically be written.

*“ RealJukebox” is a registered trademark of RealNetworks, Inc.

As of December, 2001

continued

Troubleshooting

37GB