Troubleshooting
Before consulting your Sony representative, verify the following. If the problem still persists, consult your local Sony dealer.
Problem | Solution |
|
|
The computer does not detect | c Your computer and the reader/writer may not be properly connected. |
the reader/writer. | Disconnect the reader/writer from the computer and reconnect it. |
|
|
The removable disk icon does | c Your computer and the reader/writer may not be properly connected. |
not appear. | See “Connecting the Reader/Writer to a Computer” (Page 7) and |
| make sure the connection is correct. |
| c In Windows 7 case, the removable disk icon appears after a memory |
| card inserted. |
|
|
The memory card cannot be | c No memory card is inserted. Insert a memory card into the proper |
accessed with Windows | slot. |
Explorer or My Computer. |
|
|
|
The computer does not | c The memory card is not fully inserted. Insert the card completely. |
recognize the memory card. | c The memory card is not inserted straight. Remove the card and insert |
| it again. |
|
|
The read/write speed is slow. | c The speed may vary depending on the environment or the memory |
| card being used. This is not a malfunction. |
|
|
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