Troubleshooting

Should any problem persist after you have made those checks, consult your nearest Sony dealer. If “C: ss: ss” appears on the

LCD screen, the self-diagnosis function has worked. See page 64.

Symptom

Cause and/or Solution

The camera does not

• The camera does not operate when using a

work.

battery pack that is not an “InfoLITHIUM”

 

battery pack.

 

t Use an “InfoLITHIUM” battery pack.

 

(p. 14)

 

• The floppy disk is not installed properly.

 

t Remove the disk and reinstall it. (p. 9)

You cannot record

• PLAY/STILL/MOVIE is not set to STILL or

images.

MOVIE.

 

t Set it to STILL or MOVIE. (p. 17, 18)

 

• No floppy disk has been installed.

 

t Install a formatted floppy disk.

 

• The tab on the disk is set to the non-recording

 

position.

 

t Set it to the recording position. (p. 9)

The picture is noisy.

• The camera is placed near a TV or other

 

equipment that uses strong magnets.

 

t Place the camera away from the TV, etc.

The picture is too dark.

• You are shooting a subject with the light source

 

behind the subject or light is insufficient.

 

t Adjust brightness of the image. (p. 56)

 

• The LCD screen adjustment is too dark.

 

t Adjust brightness. (p. 10)

The flash does not work.

• The no flash mode is set.

 

t Set it to the AUTO or forced-flash mode. (p. 11)

Incorrect date and time

• The date and time are not set.

are recorded.

t Set the date and time. (p. 15)

Vertical streaks appear

• The smear phenomenon.

when shooting a very

t The camera is not malfunctioning.

bright subject.

 

62-GB