72Troubleshooting

Error Messages

Follow the instructions below if an error message appears on the display.

Message

Meaning

Corrective action

AVLS (vol. limit) is On.

The volume exceeds the

Set “AVLS (Vol.

Volume cannot be

maximum volume

Limit)” to “Off” (

increased.

allowed by AVLS.

page 47).

Battery too low to update

There is not enough

Charge the battery

firmware. Please charge.

battery remaining to

fully, and then update

 

update the firmware.

the firmware.

 

 

 

Cannot add more than

The number of tracks

Remove unnecessary

100 songs per list.

added to a Bookmark List

tracks from the

 

or the Trash Bin exceeds

Bookmark List or the

 

the 100 track limit.

Trash Bin (page 38).

Cannot add to a

You are trying to add a

Start playback of the

Bookmark List currently

track to a Bookmark List

track from a genre or

playing.

that is currently playing.

album list, and then add

 

 

it to the Bookmark List.

 

 

 

Cannot add when playing

You are trying to add a

You can add a track to

from Trash Bin.

track to the Trash Bin

the Trash Bin only

 

while it is playing.

when in the stop mode.

 

 

 

Cannot change sound

You tried to change the

Set “Audio Output” to

settings when audio

“Sound” setting while

“Headphones” (

output is Line Out.

“Audio Output” is set to

page 49).

 

“Line Out.”

 

Cannot change volume

You tried to change the

Set “Audio Output” to

when audio output is Line

player volume while

“Headphones” (

Out.

“Audio Output” is set to

page 49).

 

“Line Out.”

 

of Table Index Menu Contents

Cannot charge. Charge

You are charging the

5°C – 35°C, 41ºF – 95ºF.

player in an ambient

 

temperature out of the 5

 

to 35°C (41 to 95ºF)

 

range.

Charge in an ambient temperature of between 5 and 35°C (41 and 95ºF).

Continued