Troubleshooting
If you experience any of the following difficulties while using Network Walkman, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. For trouble concerning operations while connecting with your computer, please refer to the supplied software‘s online help “Troubleshooting” contents, too.
To reset the player
If Network Walkman does not operate normally, or if there is no sound, even after checking the troubleshooting guide below, remove the battery, then
What happened ?
On attachment of this player| Symptom | Cause/Remedy |
The player slips off your ears. | c Your ears are too small for the player to sit properly. |
| Please use the supplied attachments. |
The player does not sit comfortably or your ears do not stick out between the housing and holder.
cThe flexible part of the player is deformed. Adjust its form.
Move it in the direction of the arrow to adjust its form to fit on your ears comfortably.
The normal position
About
Symptom | Cause/Remedy |
There is no sound. | c Adjust the volume (page 10). |
The controls on the player do not | c If the player is connected to the computer, disconnect it. |
work. | c Make sure that the Hold function is deactivated (page 14). |
| |
| c Condensation may have developed inside the player. Allow it |
| to sit for about 2 or 3 hours. |
| c If the battery is weak, replace it with a new one (page 7). |
| c Check that the battery is inserted correctly. |
The volume does not increase. | c Cancel the AVLS function (page 13). |
Sound is distorted. | c Record with a higher bps value. |
Playback has stopped suddenly. | c The battery is exhausted. You need to change it (page 7). |
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