Symptom

Cause/Remedy

A communication error has

c If a communication error occurs, a warning message may be

occurred.

displayed on the computer indicating that authentication of the

 

external device has failed, or access to the current file has been

 

cancelled. Then, the communication process may terminate. If

 

this occurs, disconnect and then connect the cable with the

 

player. If the above message appears while connecting player,

 

try the following:

 

1

When using an external hub, connect the player directly to

 

 

the computer.

 

2

Disconnect and then connect the cable with the player.

 

3

When your computer is equipped with multiple USB ports,

 

 

connect the player to another USB port.

 

4

Restart the OpenMG Jukebox software.

 

 

 

Other

Symptom

Cause/Remedy

The player gets warm.

c Sometimes, during normal conditions, the player becomes

 

slightly warm.

The backlight of the display

c In a bright place, the backlight may not be apparent.

does not light up.

 

 

 

continued

Information Other

19