Troubleshooting

If you experience trouble with your player, try the following solutions.

1Set the BUILT-IN BATTERY switch to OFF, and then set to ON again. The data is not lost when you set it to OFF.

2Check the symptoms in “Troubleshooting.”

3If the problem persists, consult your nearest Sony dealer.

Power
Symptom

Case and/or corrective action

The CHG lamp does not light.

The terminals of the USB cradle are dirty. Wipe them with a

 

soft, dry cloth.

 

The player is not placed correctly on the USB cradle. Insert

 

the player on the USB cradle securely until it clicks into place

 

(page 8).

The CHG lamp flashes.

The temperature is not appropriate. Charge the battery in an

 

ambient temperature of between 5 to 35ºC (41 to 95ºF).

 

 

Battery life is short.

The operating temperature is below 5°C (41°F). This is due to

 

the battery characteristics and not a malfunction.

 

You have not used the player for a prolonged period. Efficiency

 

of the battery will be improved by repeatedly charging and

 

discharging.

 

The battery needs to be replaced. Consult your nearest Sony

 

dealer.

 

Battery charging time is not enough. The player requires 15

 

minutes to check the battery condition to protect it before

 

a quick recharge starts. Keep charging the battery until it is

 

complete (until the CHG lamp goes out).

 

 

 

Continued

Information Additional

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