Troubleshooting (continued)

Symptom

Cause/Remedy

Your Network Walkman is not

•

Your Network Walkman is not placed on the USB cradle or the

recognized by the computer when it is

 

recording USB cradle properly.

connected to the computer.

 

c Place your Network Walkman on the USB cradle or the recording

 

 

USB cradle properly.

 

• The dedicate USB cable is disconnected.

 

 

c Connect the dedicated USB cable.

 

• The driver file for your Network Walkman has not been installed.

 

 

c Install the driver file for your Network Walkman (page 15).

 

 

The driver file for your Network Walkman will be installed

 

 

automatically if you install the SonicStage software using the

 

 

supplied CD-ROM.

 

 

 

Song cannot be transferred.

•

The dedicated USB cable is not connected properly.

 

 

c Connect the USB cable properly.

 

• The song has already been transferred three times. (SonicStage ver.

 

 

2.0 and above is not subject to this limitation.)

 

 

c Transfer the song back to the computer and then transfer it to your

 

 

Network Walkman again.

 

•

The free space of the memory (built-in flash memory or “Memory

 

 

Stick”) to where you want to transfer audio files is insufficient.

 

 

c Transfer any unnecessary songs back to the computer and increase

 

 

the free space.

 

• You have already transferred 400 songs or 400 groups to the built-in

 

 

flash memory.

 

 

c The maximum number of songs or groups that you can transfer to

 

 

the built-in flash memory is 400.

 

• You have already transferred 400 songs or 400 groups to the

 

 

“Memory Stick”.

 

 

c The maximum number of songs or groups that you can transfer to a

 

 

“Memory Stick” is 400.

 

• Audio files with a limited playing period or playing count may not be

 

 

transferred due to restrictions set by copyright holders. For details on

 

 

the settings of each audio file, contact the distributor.

 

•

The “Memory Stick” to where you want to transfer audio files does

 

 

not support MagicGate.

 

 

c Use MagicGate-compatible “Memory Stick Duo”.

The number of audio files that can

be transferred is not much. (Available recording time is short.)

•The free space of the memory (built-in flash memory or “Memory Stick”) to where you want to transfer audio files is not enough for the size of audio files you tried to.

c Transfer any unnecessary audio files back to the computer and increase the free space.

•Data other than audio files are stored in the media (built-in flash memory or “Memory Stick”) to where you want to transfer audio files to.

c Move data other than audio files to the computer and increase the free space.

Audio files cannot be transferred back to the computer.

•Any computer other than the computer used for transferring to your Network Walkman is selected for transferring back to the computer target.

c Audio files cannot be transferred back to the computer to any computer other than the computer used for transferring to your Network Walkman.

•The audio file has been deleted from the computer used for transferring to your Network Walkman.

c The audio file cannot be transferred back to the computer if the file is deleted from the computer used for transferring to your Network Walkman. Also delete this audio file from your Network Walkman.

50