Symptom

Cause/Remedy

Audio files are transferred back to the

If an audio file is deleted from your Network Walkman using

computer without operations

SonicStage installed on any computer other than the computer used for

occasionally when the Network

transferring, the file will be transferred back to the computer

Walkman is connected to the computer.

automatically when your Network Walkman is connected to the

 

computer that you used for transferring. Therefore, the remaining

 

transfer count increases automatically.

 

 

After connecting the Network

• The “Memory Stick” is not inserted.

Walkman to the computer, “Memory

 

c Insert the “Memory Stick”.

Stick” is displayed but files cannot be

There is a problem with the “Memory Stick”.

found.

 

c Insert the “Memory Stick” and check the display of the Network

 

 

 

 

Walkman while disconnecting the dedicated USB cable. If an error

 

 

message is displayed, follow the message (page 53 to 54).

 

The computer once enters the suspend mode then recovers.

 

 

c You may not transfer the data properly after the computer recovers

 

 

from the suspend mode. Disconnect the dedicated USB cable and

 

 

connect the cable again.

 

 

The operation of the Network

USB hub or USB extension cable is used.

Walkman becomes unstable while it is

c Connecting via a USB hub or USB extension is not guaranteed.

connected to the computer.

 

Connect the dedicated USB cable directly to the computer.

 

 

“Failed to authenticate Device/Media”

Your Network Walkman is not connected to the computer properly.

is displayed on the computer screen

c Quit the SonicStage software and verify the connection of the

while connecting the Network

 

dedicated USB cable. Restart the SonicStage software.

Walkman to the computer.

 

 

 

 

 

On recording (Only for NW-MS77DR)

Symptom

Cause/Remedy

The buttons on the recording USB

• The recording USB cradle is not turned on.

cradle do not work.

c Connect the supplied AC power adaptor properly.

 

• The record select switch is set to “USB/KEY PROTECT.”

 

c Set the switch to “LINE IN.”

 

• The recording cable is not connected to the LINE IN jack properly.

 

c Connect the optical digital cable or the connecting cord (analog

 

cable) to the LINE IN jack properly.

An error occurs while recording.

• Music is not transferred.

 

c Check whether the recording source (digital/analog audio device) is

 

playing correctly. Be sure to press the STOP button on the

 

recording USB cradle to cancel the error message before restarting

 

recording.

 

• The unit is in a place subject to vibration.

 

c If the unit becomes subject to vibration, an error may occur while

 

recording. Locate the unit in a stable place and press the STOP

 

button on the recording cradle to cancel the error message before

 

restarting recording.

Information Other

continued 51