WALKMAN User Guide
Getting Started
How to Use the Software
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
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Top page > Troubleshooting > Possible Causes of Symptoms > Operation
Operation
There is no sound.
The volume level is set to zero.
Turn the volume up.
Your “WALKMAN” does not work. (It does not respond to any button operations.)
The POWER switch is set to the OFF position. 
Slide the POWER switch to turn on [Details].
The remaining battery power is low or insufficient.
Charge the battery by connecting your “WALKMAN” to your computer [Details].
Your “WALKMAN” is connected to your computer via USB connection. 
Disconnect the USB connection, then operate your “WALKMAN.”
There is insufficient volume.
[AVLS (Volume Limit)] is set to on.
Set [AVLS (Volume Limit)] to off [Details].
Operation of skip folder does not work.
Your “WALKMAN” performs shuffle playback.
Return to normal playback by pressing the SHUF (Shuffle)/PLAYLISTS button [Details].
Playback in not in the order that you expected.
Your “WALKMAN” performs shuffle playback.
Return to normal playback by pressing the SHUF (Shuffle)/PLAYLISTS button [Details].
During playback of a song, the next song is suddenly started.
Your “WALKMAN” performs ZAPPIN playback.
Return to normal playback by pressing the 
button shortly [Details].
The OPR lamp blinks red, an
The remaining battery power is low or insufficient. 
Recharge the battery, see [Details].
You are trying to play an unsupported format or DRM file.
Transfer files in a playable format, see [Details]. If you don’t need the files that cannot be
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