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Sony NWZ-W263, NWZ-W262 Troubleshooting, Dealing with Troubles, Possible Causes of Symptoms

Models: NWZW262WHI NWZW262BLK NWZW263BLK NWZW262MEB NWZ-W262 NWZ-W263

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WALKMAN User Guide

Getting Started

How to Use the Software

Music

Settings

Troubleshooting

Search	Print

Top page > Troubleshooting

Troubleshooting

Dealing with Troubles

What can I do to solve a problem?

Customer support web sites

Possible Causes of Symptoms

	Important Information	List of symptoms and possible causes
		Operation
	Specifications	Operation
	Specifications	Power
	Contents list	Power
	Contents list	Connection to a computer
		ZAPPIN
		Go to page top
		Copyright 2011 Sony Corporation

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Sony NWZ-W263, NWZ-W262, NWZW262MEB, NWZW262WHI Troubleshooting, Dealing with Troubles, Possible Causes of Symptoms

Contents

NWZ-W262/W263 Getting Started Windows Media Player How to Use the SoftwareContent Transfer Windows Explorer Drag-and-Drop Music Playing MusicDeleting songs Settings Common SettingsMusic Settings Troubleshooting Possible Causes of SymptomsDealing with Troubles Important Information Specifications Specifications Contents list Cleaning Storing Data Specifications Contents System requirements About model names mentioned in this User Guide About battery chargingBefore first use About Windows operating system and Windows Media Player How to use this User Guide Selecting a topic to display Returning to a previous Changing the font sizeSearching this User Guide Printing out a Go to page top Water Resistant Specifications Scenarios *1Water resistant performance of this Walkman Cleaning after use Not applicable To change the USB jack cover Transferring music by drag-and-drop using Windows Explorer Transferring music using Windows Media PlayerTransferring music using Content Transfer Operation flow to transfer music For details about supported file formats, see Details Turning your Walkman on and off Turning on your WalkmanTurning off your Walkman Charging the battery Checking the remaining battery powerOPR lamp Details Hint Turning the volume down Extending the battery lifeAdjusting data format and bit rate Turning off your Walkman manually Parts and controls About the status of the OPR lamp When you turn on your WalkmanWhen you turn off your Walkman During playback or pause While connected to a computer or AC adaptor Avls settingFormatting setting Condition indicated Status of OPR Sound Lamp Go to page top How to install the earbuds How to place your Walkman on your ears Walkman How to store your Walkman in the holder Walkman Guide Bundled software Content TransferAbout the software Compatible software Windows Media Player Importing music from CDs using Windows Media Player Copyright 2011 Sony Corporation Transferring music using Windows Media Player Related Topics Transferring music using Content Transfer Copyright 2011 Sony Corporation Transferring content using Windows Explorer About the data hierarchy Related Topics Playing music Go to page top Skipping to the previous/next song Skipping to the previous/next folder Shuffle playback Playing songs in a playlist Normal playback What is Zappin Playback?Zappin playback Zappin playback Normal playback Starting Zappin playback Changing the playback time of song clips in Zappin playbackZappin short 4 seconds Pausing playback during Zappin playback Zappin long 15 secondsReturning to normal playback Adjusting the volume Deleting songs Limiting the volume Avls Volume Limit Setting the play mode Mode Description What can I do to solve a problem? Hint Customer support web sites List of symptoms and possible causes There is no sound There is insufficient volumeOperation Operation of skip folder does not work Copyright 2011 Sony Corporation Power Battery life is shortYour Walkman cannot charge the battery Your Walkman takes a long time to start Connection to a computer Computer does not recognize your Walkman Zappin You cannot return to normal playback from Zappin playback Important product information If you have any questions about this productDeclaration of Conformity For users in France Copyright 2011 Sony Corporation Internal checks or repair Top page Important Information Precautions Caution Top page Important Information Precautions Notice for users About sample data *1 Road safety Preventing hearing damageConsideration for others Be changed without notice Cleaning the earbuds Top page Important Information Cleaning Notes on cleaning Storing data Upgrading the firmware of your Walkman Displaying the information of your Walkman Formatting your Walkman Deleting the bundled software License and trademark notice Maximum recordable number of songs and time Approx SpecificationsSupported file format Maximum recordable number of files or folders Approx Battery life continuous playback Operating temperaturePower source Maximum recordable number of playlists Contents Top page Specifications Specifications System requirements System requirements