Getting help

Sony Notebook User Guide

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❑Restart the computer by pressing <Ctrl>+<Alt>+<Delete>. The Windows Security dialog box appears. Click Shut Down…. The Shut Down Windows dialog box appears. Select Shut down and click OK.

❑If this does not work, press the power button and hold it for at least four seconds. This turns off the power.

❑Unplug the computer from the AC adapter and remove the battery pack from your computer.

My computer locks up

❑If you suspect one application is locking your system, you can try to stop it. To do this, press

<Ctrl>+<Alt>+<Delete> once, select the application that is locking your system, and then click End Task.

❑If the above method does not work or you do not know which application is locking your system, restart the computer. On the Windows® taskbar, click the Start button, click Shut Down, and then select Shut Down in the list and click OK.

❑If the above method does not work, press the power button and hold it for at least four seconds. This turns off the power.

❑If your computer locks up while playing a CD-ROM, stop the CD-ROM, and shutdown the computer by pressing <Ctrl>+<Alt>+<Delete>, and then click Shut Down.

My software program locks up or crashes

Contact the software publisher or designated provider for technical support.

My touchpad interprets a single tap as a double-click

Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties dialog box. One of the buttons is assigned to the double-click action.