Getting help

Sony Notebook User Guide

n N

75

About CD-ROMs and diskettes

My CD-ROM drive tray does not open

❑Make sure the computer is turned on.

❑Press the eject button on the CD-ROM drive.

❑If the eject button does not work, you can open the tray by inserting a sharp, pointed object into the hole to the right of the eject button.

I cannot play a CD

❑Make sure the label of the disc is facing up.

❑If the disc requires software, make sure the software is installed according to the instructions of the program.

❑Check the volume of your speakers.

❑Clean the disc.

❑Moisture condensation may have occurred. Leave the computer for at least 1 hour while it is turned on.

My (optional) floppy disk drive cannot write to a diskette

❑The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write- protected.

❑Check that the diskette is properly inserted into the (optional) floppy disk drive.

When I double-click an application icon a message such as ’You must insert the application CD into your CD- ROM drive’ appears and the software does not start.

❑Some titles require specific files that are located on the application CD-ROM. Insert the disc and try starting the program again.