Getting help

Sony Notebook User Guide

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❑Check that your printer is correctly configured and that you have up-to-date drivers. If needed, contact your dealer.

❑The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port mode.

❑To change the printer port mode, proceed as follows:

❑Restart your computer.

❑When you see the Sony-logo, press <F2>. You are in the BIOS.

❑Go to the Advanced tab.

❑Use the minus-sign on the numeric keyboard to change the printer port mode.

If the printer port mode is set to ECP, change it to Bidirectional (for HP printers). If the printer port is set to Bidirectional, change it to ECP.

❑Press <F10> and save the new configuration. Your PC will restart.

About digital video captures and DVgate

While I am recording images to a digital video device using DVgate, my system displays the message ’Recording to DV device failed. Check the power and cable connections to the DV device and try the operation again...’

Close all open applications and restart your computer. Frequent recording of images to a digital video device while using DVgate sometimes causes this error.