Getting help

Sony Notebook User Guide

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The pointer in the display moves on its own

A « drift » has occurred. This is not a malfunction. The pointer will stabilize if you do not touch the stick for a few seconds.

My mouse does not work

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Check that the mouse is plugged into the USB connector.

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If you are using an optional Sony USB mouse, check that the appropriate driver and mouseware are

 

properly installed.

The key top comes off

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Put it back where it was and press it until it clicks.

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If you take off the key top intentionally or press it excessively when you replace it, it may cause a

 

malfunction. Handle it with care.

About the Bluetooth™ technology

I cannot use the Bluetooth™ function

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If the Bluetooth™ LED is off, turn on the Bluetooth™ switch located on the front of your notebook (just

 

above the <F6> key).

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You cannot use the Bluetooth™ function when the computer is in a power saving mode. Return to

 

normal mode, then turn on the Bluetooth™ switch located on the front of your notebook (just above

 

the <F6> key).

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You may not be able to use the Bluetooth™ function if you choose the minimum CPU performance

 

feature in PowerPanel. Select another mode. See the PowerPanel online help for more details.

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You may not be able to use the Bluetooth™ function if you choose Ultimate Battery Life in

 

PowerPanel. Select another mode. See the PowerPanel online help for more details.