Getting help

Sony Notebook User Guide

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I cannot display MOTION EYE movies, DVD videos or finder images simultaneously on my notebook LCD display and on an external display

You cannot display those images on both displays. Please select just one display.

About CD-ROMs and diskettes

My CD-ROM drive tray does not open

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Make sure the computer is turned on.

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Press the eject button on the optical device drive.

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If the eject button does not work, you can open the tray by inserting a sharp, pointed object into the

 

hole to the right of the eject button.

I cannot play a CD-ROM disc

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Make sure the label of the CD is facing up.

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If the CD requires software, make sure the software is installed according to the instructions of the

 

program.

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Check the volume of your speakers.

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Clean the CD.

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Moisture condensation may have occurred. Leave the computer for at least one hour while it is turned

 

on.

My floppy disk drive cannot write to a diskette

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The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-

 

protected.

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Check that the diskette is properly inserted into the floppy disk drive.