Getting help

Sony Notebook User Guide

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My floppy disk drive cannot write to a disk

The disk may be write-protected. Disable the write-protect feature or use a floppy disk that is not write- protected.

Check that the disk is properly inserted into the floppy disk drive.Your floppy disk may be corrupt. Try to insert another disk.

When I double-click an application icon a message such as You must insert the application CD into your CD-ROM drive appears and the software does not start.

Some titles require specific files that are located on the application CD-ROM. Insert the disc and try starting the program again.

Make sure you place the disc in the tray with the label side facing up.Why does my CD-RW drive not record at the highest speed*?You must use 8x CD-R or 4x CD-RW media or higher to achieve optimum performance.

If you want to use other media and are having difficulty formatting non-4x CD-RW discs, change the writing speed from 4x to a lower setting.

To change the writing speed from the default to a lower speed, proceed as follows:

1Click Start and then My Computer.2Right-click the Compact Disc icon.3Select Properties.4Select the Recording tab.5From the lower dropdown list, select the 2x write speed.6Click Apply and then OK.

* CD-RW drive only available on some models. See the Specifications document for details.