Troubleshooting
❑If Windows still does not start, follow the steps below to initialize the BIOS: 1 Remove any diskette from the floppy disk drive.
2 Turn off the notebook.
3 Remove any peripheral devices connected to the notebook.
4 Turn on the notebook.
5 Press the F2 key when the Sony logo appears, to access the BIOS setup menu.
6 Press the directional arrow keys to select the Exit menu.
7 Press the arrow keys to select “Get Default Values” then press Enter. The message “Load default configuration now?” appears.
8 Select Yes, then press Enter.
9 Use the directional arrow keys to select “Exit” (Save Changes), then press Enter. The message “Save configuration changes and exit now?” appears.
10 Select Yes, then press Enter. The notebook restarts.
✍If your notebook continues to display the message “Operating system not found”, and Windows does not start, contact Sony Customer Support.
My notebook stops responding or does not shut down.
It is best to use the Shut Down command on the Windows Start menu to shut down your notebook. Using other methods, including those listed below, may result in loss of unsaved data.
❑Click the Start button on the Windows taskbar, then click Shut Down, then click Restart.
❑(Windows Me) If the preceding step does not work, press Ctrl+Alt+Delete twice to restart the notebook.
(Windows 2000) If the preceding step does not work, press Ctrl+Alt+Delete and click Shut Down on the Windows Security screen to restart the notebook.
❑If the preceding step does not work, press and hold the power button for at least four seconds to turn off the power.
❑If the preceding step does not work, unplug the notebook from the AC adapter and remove the battery pack from your notebook.
