Getting Help

n N 59

Sony Notebook Computer User Guide

About Sony’s Support Options

Getting Help

This section describes how to get help and support from Sony, as well as troubleshooting tips for your computer.

See also the online FAQ provided on your Documentation CD-ROM.

About Sony’s Support Options

Sony provides several support options for your computer. When you have questions about your computer and the pre-installed software, check these places for answers:

Printed documentation supplied with your computer

￿

The Customer Guide explains how to start your computer and use the basic

 

functions. This guide gives you the information to access VAIO-Link.

￿

The Setting Up Poster gives you a list of the contents you find in the box, a

 

summary of the bundled applications and the list of specifications of your

 

computer and accessories.

Online user guides supplied with your Documentation CD-ROM

￿

This guide explains how to use your computer, connect peripheral devices. It

 

gives you a packing list and the list of specifications of your computer and

 

accessories.

￿

The Software guide lists the pre-installed software titles and explains how to use

 

the utility programs and perform basic computer tasks.

￿

The Customer Service Guide gives you complete information on the VAIO-Link

 

Services.